Adore Me has built a solid eCommerce presence with the help of technology and a hyper customer focus, as the lingerie industry increasingly goes omnichannel. The company’s inventory and pricing are meant to be inclusive instead of narrowly focused on affordability or plus sizes. The company also has...
Foxtrot, a small company out of Chicago, is reinventing convenience store retail and taking it uptown. The retailer features gifts as well as standard convenience store necessities, and shoppers can also order products through its app or eCommerce site to be delivered within an hour. And Nutrimeals is taking the spirit of...
Quick-service restaurants (QSRs) are moving to fulfill digital orders as quickly and smoothly as possible. Some operators, such as Chipotle, are even launching store designs that showcase pick-up windows. And in retail, Essentia is ready for its un-Casper-like closeup. The sleep brand’s locations are thriving, and a few more are planned...
There’s not much argument against self-checkout systems as a means of improving the customer experience, but at least a temporary blowback to the technology has begun. Opposition from the workforce that could be displaced by the technology is growing louder, even as consumers appear to be embracing self-checkout. And...
Brick-and-mortar retailers are bringing smaller-scale, cutting-edge technology to city locations. Sainsbury’s, for instance, has unveiled a new C-store format in London called On The Go. In eCommerce, Wine.com had a banner 2019, and the company expects more customer experience improvements in 2020 as they aim to engage a new generation of wine connoisseurs. All...
Developers, among others, are working on reinventing the mall, which is still a compelling retail venue. And payment flexibility could be one of the keys that brings the consumer back to these facilities. In digital innovation, vertical farm operators are driving a technology revolution with artificial intelligence as well...
Connected brides have a series of new platforms, interactive tools and partnerships to help them plan their weddings. David’s Bridal, in one case, offers a new suite of tools, including a wedding vision board. And in transportation, Lyft is innovating on its technology stack as the firm rolls out features like the Lyft matching...
Consumers are interested in unattended commerce – and not only soda and candy from vending machines. They are looking to purchase all sorts of products and services via unattended retail channels like kiosks, vending machines and automated stores. However, only a smaller segment of that population has...
Reynolds Group Holdings is actively working to court the millennial market, which has a particularly strong focus on convenience. For this reason, the firm has focused keenly on recipe integration in recent years — and, as it turns out, millennials are excellent recipe followers. And in travel, Roost,...
