Digital Consumer
Goodwill Records Record Revenue as Shoppers Feel Pinched
Monday 26th January - 9:27 am
For nonprofit thrift store company Goodwill, 2025 was apparently a very good year. As The New York ...Grocery Spending Moves Online as Affordability Concerns Rise
Monday 26th January - 4:02 am
Consumer spending continues to move fluidly across digital and physical channels, but groceries are emerging ...Luxury Sector Turns to Wealthy Americans to Boost Business
Sunday 25th January - 7:59 pm
Luxury goods makers are reportedly hoping wealthy American shoppers can buoy their business in 2026. This ...Consumer Sentiment Improves Despite Financial Pressures
Friday 23rd January - 4:23 pm
Consumer outlook improved in January, reversing some of the sharp deterioration seen at the end of ...Gen X Spending Patterns Are Shifting as Costs Rise
Friday 23rd January - 4:00 am
Gen Xers’ new round of penny-pinching could be bad news for consumer spending and the ...Capital One Targets $2T in Business Payments With Brex Buy
Thursday 22nd January - 8:53 pm
Capital One paired its fourth-quarter earnings report Thursday (Jan. 22) with the announcement of its ...American Consumers Fuel Strongest Quarterly Growth in Two Years
Thursday 22nd January - 1:26 pm
The U.S. economy is advancing on the strength of household spending even as the pace ...How Affordability Became America’s Conversation
Wednesday 21st January - 7:00 am
Most Americans probably don’t remember the exact inflation rate last year. But they remember that ...BNPL Becomes a Lifestyle Tool as 53% Use It for Experiences
Wednesday 21st January - 4:00 am
Americans are no longer just spreading payments over time. They are spreading risk, timing and ...Fed Data Shows the Consumer Holding up Until the Next $2,000 Emergency
Tuesday 20th January - 7:33 pmConsumer spending continues to show resilience, even after years of inflation and economic uncertainty, according ...Only 24% of Americans Saved More in 2025
Friday 16th January - 4:00 am
A growing share of Americans look financially stable on paper yet remain one unexpected bill ...Fed Beige Book Shows Consumers Resilient Despite Uncertainty
Thursday 15th January - 5:28 pm
The Federal Reserve’s latest Beige Book strikes a cautiously upbeat tone, pointing to modest economic ...November Sales Get a Boost as Consumers Turn to Online Retail
Wednesday 14th January - 12:03 pm
In the wake of the government shutdown, the delayed November retail sales report that debuted ...JPMorgan’s Dimon Bets on Tech and AI as Apple Card Buildout Begins
Tuesday 13th January - 12:50 pm
JPMorgan Chase’s fourth-quarter 2025 earnings results, released before the market opened Tuesday (Jan. 13), reflect ...Mid-Tier Retailers Caught Between Amazon and Walmart
Tuesday 13th January - 4:00 am
For decades, the retail industry was organized around a familiar axis: price versus experience, scale ...Latest Government Credit Data Signals a Reset and Resilience
Friday 9th January - 12:11 pm
The new year has dawned with consumers in the United States navigating a cooling labor ...BNPL’s Next Act Is as Consumer Working Capital
Thursday 8th January - 4:03 am
In 2026, Buy Now, Pay Later stops being a checkout feature and becomes working capital ...Higher Food Prices Erode Confidence Even for Six-Figure Earners
Thursday 8th January - 4:00 am
A growing share of Americans are losing confidence in their financial footing, as paycheck-to-paycheck stress ...Drones, Diamonds and the Ultra-Extravagant Impulse Buy
Saturday 3rd January - 4:00 am
Somewhere between the last peppermint latte and the first “dry January” seltzer, the consumer psyche ...Luxury Consumers Turn to Outlet Stores Amid Rising Prices
Friday 2nd January - 10:21 am
Luxury goods sellers are reportedly facing a tough market after raising their prices significantly after ...Say Hello to the Unsubscribe Olympics and the Resolution Economy
Thursday 1st January - 4:00 am
The digital economy has a seasonal rhythm. Late December is when consumers “zero out” recurring ...UK Card Spending Dips for First Time Since COVID
Tuesday 30th December - 8:22 am
British consumers reportedly pulled back on their debit and credit card spending this year. It marks ...The Economic Warning Sign Hiding Behind White-Collar Layoffs
Tuesday 30th December - 4:00 am
White-collar layoffs at firms like McKinsey and Amazon grab headlines for their implications about artificial ...Malls Draw Gen Z Shoppers by Providing Opportunities to Socialize
Monday 29th December - 5:40 pm
Malls are drawing Gen Z shoppers by catering to young people’s desire to socialize in ...Retail Closes the Holiday Season Leaner and More Focused
Wednesday 24th December - 4:00 am
Retail in 2025 was defined less by a single breakthrough than by a set of ...Tanger CEO Stephen Yalof Says Holiday Shoppers Seek Value
Tuesday 23rd December - 5:41 pm
Holiday shoppers are willing to spend but are looking for value, Tanger CEO Stephen Yalof ...Consumer Spending Boosts US Economic Growth as Confidence Dips
Tuesday 23rd December - 12:46 pm
Two new sets of data show consumers are spending strongly but not feeling confident. U.S. gross ...Affordability Rewrites the Household Balance Sheet
Friday 19th December - 4:00 am
Rising prices are reshaping not just household budgets but the financial relationship between generations. Younger and ...Why Pay Timing Is Becoming the New Financial Fault Line
Friday 19th December - 4:00 am
The December 2025 update of the “Wage to Wallet™ Index” reveals an economy that is no ...Inflation Cools Overall But Consumers Stay Value-Driven
Thursday 18th December - 11:55 am
After weeks of a government shutdown, economic data continue to roll in, and the latest ...Retail Sales Stall as Paycheck-to-Paycheck Pressure Builds
Tuesday 16th December - 11:40 am
After weeks of delay, a fresh wave of government data is finally offering a clearer ...American Express Reports 9% Increase in Consumer Spending Around Thanksgiving
Wednesday 10th December - 4:49 pm
Consumer retail spending from the week before Thanksgiving through Cyber Monday (Dec. 1) was up ...Black Friday’s Big Traffic Shake-Up: Amazon Surges, Walmart Slips, Target Splits
Tuesday 9th December - 4:01 am
Retail’s triple crown of Walmart, Amazon and Target saw major shifts in who shopped this ...High-Income Households Lift Installment Adoption by 57%
Tuesday 9th December - 4:00 am
Consumers are reshaping how they use credit, and PYMNTS Intelligence data shows that installment plans ...The Gen X Factor in This Year’s Holiday Shopping Equation
Monday 8th December - 4:01 am
Gen Xers, the powerhouse of the U.S. consumer economy, are cutting back amid current financial ...JPMorgan CEO Sees Consumers ‘Doing Fine’ Despite Job Troubles
Sunday 7th December - 9:20 pm
The chief executive of America’s biggest bank says consumers continue to show resilience. This is in ...Paycheck-to-Paycheck Shoppers Outspend Income as Sentiment Drops
Friday 5th December - 1:55 pm
Two reports released Friday (Dec. 5) showed a consumer economy that remains active and alert ...Job Cuts Climb as Labor Economy Workforce Trades Down
Thursday 4th December - 6:01 pm
A trio of labor reports, spanning government, private sector data and PYMNTS Intelligence findings, shows ...CEO Says Dollar General Is in ‘Second Inning’ of Digital Journey
Thursday 4th December - 12:37 pm
Dollar General’s omnichannel push into the rural United States continues, with a strategy that emphasizes ...Dollar Tree Earnings Show Big Wins With High-Income Value Shoppers
Wednesday 3rd December - 12:02 pm
Value-seeking customers at all income levels helped drive gains at Dollar Tree in the third ...Consumers Use Rewards to Subsidize Holiday Spending
Tuesday 2nd December - 11:33 am
Consumers are using credit in strategic ways. This year’s Black Friday data gleaned by PYMNTS Intelligence ...Gen Z Faces Financial Stress as Hourly Wages Lose Ground
Tuesday 2nd December - 4:00 am
How your job pays you as an employee is important. Half of Generation Z workers earn ...Cyber Monday Spending Forecast to Climb 6% With AI’s Help
Monday 1st December - 3:32 pm
American consumers are projected to spend $14.2 billion for Cyber Monday. That’s up 6.3% from 2024 ...Consumers Lean on Installments to Manage Black Friday
Monday 1st December - 3:26 pm
Consumers approached Black Friday with a clear priority: stick to a budget while finding ways ...Black Friday Sales Tick Up Amid ‘Uncertain Environment’
Sunday 30th November - 5:40 pm
American consumers upped their spending slightly during Black Friday amid an uncertain economic landscape. That’s according ...Legacy Identity Systems Push Billions Out the Back Door
Friday 28th November - 4:00 am
Identity makes the world of commerce and payments go ‘round. But its fundamental role in ...5 Things ChatGPT Said Will Make the Holiday Shopping Gift List
Friday 28th November - 4:00 am
Ahead of the holiday rush, we asked ChatGPT to predict how the 2025 holiday shopping ...Will Black Friday 2025 Be a Repeat of Last Year?
Thursday 27th November - 4:00 am
Black Friday 2024. Nov. 29. The top movies were “Wicked,” “Moana 2” and “Gladiator 2.” ...Fed’s Beige Book Flags Consumer Spending Slide
Wednesday 26th November - 5:29 pm
The Federal Reserve’s final Beige Book of the year points to a noticeable cooling in ...Tapestry Rewrites the Retail Playbook by Thinking Like a Tech Company
Wednesday 26th November - 4:03 am
Watch more: Where Magic Meets Logic: How Tapestry Is Redefining Retail With Data and AI “It ...Retailers Lean on Digital as Cost Pressures Rewrite Q3
Wednesday 26th November - 4:00 am
The latest earnings from Kohl’s, Burlington Stores and Dick’s Sporting Goods, all released Tuesday (Nov. ...Consumers Pay for Card Features That Deliver Flexibility and Control
Wednesday 26th November - 4:00 am
Credit cards remain central to how consumers navigate everyday financial demands, especially when prices, income ...Retail Sales Stalled in September; eCommerce Took a Hit
Tuesday 25th November - 12:52 pm
U.S. Census Bureau data on consumer spending is flowing again after the government shutdown, and ...Optimism Rises Among Small Businesses Despite Persistent Financial Pressures
Monday 24th November - 4:00 am
Many small- to medium-sized businesses (SMBs) are looking past the trade-driven uncertainty dominating national headlines ...Synchrony CFO: Why Experience — Not Credit — Is the New Competitive Moat in Consumer Finance
Monday 24th November - 4:00 am
For Synchrony Chief Financial Officer Brian Wenzel, the story of today’s consumer isn’t about inflation, ...US Consumers Cautious but Still ‘Fundamentally Strong’
Sunday 23rd November - 7:42 pm
American consumer spending is still going strong, at least at some retailers. As The Wall Street ...Paycheck-to-Paycheck Strain Sharpens Retail and QSR Spending Gap
Friday 21st November - 2:07 pm
Earnings season is offering one of the clearest pictures yet of a consumer base moving ...Companies Adjust as Tariffs Shift From Shock to Status Quo
Friday 21st November - 11:41 am
Tariffs are entering what increasingly feels like a mature phase. As highlighted by enterprise executives heading ...CVS Turns First-Party Data Into Retail Media Power Play
Friday 21st November - 4:03 am
Watch more: Retail Media as the New Growth Engine: How CVS Is Merging Data, Loyalty ...Hourly Wage Drop Foreshadows a $14B Hit to Consumer Spending
Friday 21st November - 4:00 am
The “Wage to Wallet™ Index: Wage Volatility’s $14B Consumer Spending Gap,” a collaboration between PYMNTS ...Consumers Lose Ground in Holiday Shopping Season Even as Paycheck Stress Briefly Eases
Thursday 20th November - 4:00 am
As the annual holiday shopping ritual ramps up, consumers’ finances are less robust than they ...Ulta Beauty Uses AI to Bridge Social Discovery and In-Store Experiences
Tuesday 18th November - 4:03 am
Watch more: From Scroll to Store: How Ulta Beauty Is Connecting Commerce, Content and Community Social ...Amazon and Walmart Race to Win Over a Cautious Consumer
Friday 14th November - 4:00 am
Amazon and Walmart have spent decades defining the competitive perimeter of American retail, each shaping ...Labor Economy Workers Remain Resilient Despite Higher Costs
Wednesday 12th November - 7:30 pm
PYMNTS Intelligence has documented that the Labor Economy remains central to U.S. growth, acting as ...White House: Shutdown Cause of Non-Release of October Jobs, Inflation Data
Wednesday 12th November - 6:46 pm
The longest federal government shutdown in U.S. history has apparently led to an unprecedented gap ...Target Turns to AI to Spruce Up Holiday Shopping
Wednesday 12th November - 5:13 pm
Target is introducing new technology features to help customers shop for the holidays. The new features, ...Tariffs Force Brands to Hedge on Black Friday Deals
Tuesday 11th November - 7:27 pm
Retailers are preparing for a more restrained Black Friday this year, as tariffs and inflation ...Conference Board: Americans to Spend Less This Holiday Season, Prioritizing Budget and Value
Tuesday 11th November - 6:43 pm
Consumers will be approaching holiday gift-giving with more restraint than last year. According to the latest ...Wages Lag, Wallets Tighten as Consumer Sentiment Slips Again
Friday 7th November - 5:02 pm
As the government shutdown loomed, PYMNTS Intelligence last month found consumers’ optimism about their financial ...McDonald’s Tells Operators That Consumers Increasingly Seek Value
Friday 7th November - 2:03 pm
McDonald’s reportedly urged restaurant operators to remain focused on value in a drive to reverse ...Priority Sees Pullback in Consumer Spending for Restaurants and Construction
Thursday 6th November - 4:32 pm
Priority Technology Holdings saw slower growth in its Merchant Solutions segment in the third quarter ...Chime Targets High Earners as Everyday Essentials Fuel Card Spending
Thursday 6th November - 4:00 am
Chime Financial’s results released after the markets closed on Wednesday (Nov. 5) demonstrated double digit ...Earnings Reports Show a Split Economy as Lower-Income Wallets Tighten
Monday 3rd November - 11:06 am
On the surface, consumer spending has proved durable as headline retail sales and credit data ...Gen Z Out-Saves Older Generations by 28%
Friday 31st October - 4:00 am
The most revealing statistic in The Gen Z Decoder Ring isn’t that Generation Z racks up 425 ...Apple Sees US Consumer Spend Holding Strong Into Holidays
Thursday 30th October - 8:46 pm
Apple painted a picture of a resilient U.S. consumer heading into the holidays in its ...
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