Digital Consumer
Consumers Use Rewards to Subsidize Holiday Spending
Tuesday 2nd December - 11:33 am
Consumers are using credit in strategic ways. This year’s Black Friday data gleaned by PYMNTS Intelligence ...Gen Z Faces Financial Stress as Hourly Wages Lose Ground
Tuesday 2nd December - 4:00 am
How your job pays you as an employee is important. Half of Generation Z workers earn ...Cyber Monday Spending Forecast to Climb 6% With AI’s Help
Monday 1st December - 3:32 pm
American consumers are projected to spend $14.2 billion for Cyber Monday. That’s up 6.3% from 2024 ...Consumers Lean on Installments to Manage Black Friday
Monday 1st December - 3:26 pm
Consumers approached Black Friday with a clear priority: stick to a budget while finding ways ...Black Friday Sales Tick Up Amid ‘Uncertain Environment’
Sunday 30th November - 5:40 pm
American consumers upped their spending slightly during Black Friday amid an uncertain economic landscape. That’s according ...Legacy Identity Systems Push Billions Out the Back Door
Friday 28th November - 4:00 am
Identity makes the world of commerce and payments go ‘round. But its fundamental role in ...5 Things ChatGPT Said Will Make the Holiday Shopping Gift List
Friday 28th November - 4:00 am
Ahead of the holiday rush, we asked ChatGPT to predict how the 2025 holiday shopping ...Will Black Friday 2025 Be a Repeat of Last Year?
Thursday 27th November - 4:00 am
Black Friday 2024. Nov. 29. The top movies were “Wicked,” “Moana 2” and “Gladiator 2.” ...Fed’s Beige Book Flags Consumer Spending Slide
Wednesday 26th November - 5:29 pm
The Federal Reserve’s final Beige Book of the year points to a noticeable cooling in ...Tapestry Rewrites the Retail Playbook by Thinking Like a Tech Company
Wednesday 26th November - 4:03 am
Watch more: Where Magic Meets Logic: How Tapestry Is Redefining Retail With Data and AI “It ...Retailers Lean on Digital as Cost Pressures Rewrite Q3
Wednesday 26th November - 4:00 am
The latest earnings from Kohl’s, Burlington Stores and Dick’s Sporting Goods, all released Tuesday (Nov. ...Consumers Pay for Card Features That Deliver Flexibility and Control
Wednesday 26th November - 4:00 am
Credit cards remain central to how consumers navigate everyday financial demands, especially when prices, income ...Retail Sales Stalled in September; eCommerce Took a Hit
Tuesday 25th November - 12:52 pm
U.S. Census Bureau data on consumer spending is flowing again after the government shutdown, and ...Optimism Rises Among Small Businesses Despite Persistent Financial Pressures
Monday 24th November - 4:00 am
Many small- to medium-sized businesses (SMBs) are looking past the trade-driven uncertainty dominating national headlines ...Synchrony CFO: Why Experience — Not Credit — Is the New Competitive Moat in Consumer Finance
Monday 24th November - 4:00 am
For Synchrony Chief Financial Officer Brian Wenzel, the story of today’s consumer isn’t about inflation, ...US Consumers Cautious but Still ‘Fundamentally Strong’
Sunday 23rd November - 7:42 pm
American consumer spending is still going strong, at least at some retailers. As The Wall Street ...Paycheck-to-Paycheck Strain Sharpens Retail and QSR Spending Gap
Friday 21st November - 2:07 pm
Earnings season is offering one of the clearest pictures yet of a consumer base moving ...Companies Adjust as Tariffs Shift From Shock to Status Quo
Friday 21st November - 11:41 am
Tariffs are entering what increasingly feels like a mature phase. As highlighted by enterprise executives heading ...CVS Turns First-Party Data Into Retail Media Power Play
Friday 21st November - 4:03 am
Watch more: Retail Media as the New Growth Engine: How CVS Is Merging Data, Loyalty ...Hourly Wage Drop Foreshadows a $14B Hit to Consumer Spending
Friday 21st November - 4:00 am
The “Wage to Wallet™ Index: Wage Volatility’s $14B Consumer Spending Gap,” a collaboration between PYMNTS ...Consumers Lose Ground in Holiday Shopping Season Even as Paycheck Stress Briefly Eases
Thursday 20th November - 4:00 am
As the annual holiday shopping ritual ramps up, consumers’ finances are less robust than they ...Ulta Beauty Uses AI to Bridge Social Discovery and In-Store Experiences
Tuesday 18th November - 4:03 am
Watch more: From Scroll to Store: How Ulta Beauty Is Connecting Commerce, Content and Community Social ...Amazon and Walmart Race to Win Over a Cautious Consumer
Friday 14th November - 4:00 am
Amazon and Walmart have spent decades defining the competitive perimeter of American retail, each shaping ...Labor Economy Workers Remain Resilient Despite Higher Costs
Wednesday 12th November - 7:30 pm
PYMNTS Intelligence has documented that the Labor Economy remains central to U.S. growth, acting as ...White House: Shutdown Cause of Non-Release of October Jobs, Inflation Data
Wednesday 12th November - 6:46 pm
The longest federal government shutdown in U.S. history has apparently led to an unprecedented gap ...Target Turns to AI to Spruce Up Holiday Shopping
Wednesday 12th November - 5:13 pm
Target is introducing new technology features to help customers shop for the holidays. The new features, ...Tariffs Force Brands to Hedge on Black Friday Deals
Tuesday 11th November - 7:27 pm
Retailers are preparing for a more restrained Black Friday this year, as tariffs and inflation ...Conference Board: Americans to Spend Less This Holiday Season, Prioritizing Budget and Value
Tuesday 11th November - 6:43 pm
Consumers will be approaching holiday gift-giving with more restraint than last year. According to the latest ...Wages Lag, Wallets Tighten as Consumer Sentiment Slips Again
Friday 7th November - 5:02 pm
As the government shutdown loomed, PYMNTS Intelligence last month found consumers’ optimism about their financial ...McDonald’s Tells Operators That Consumers Increasingly Seek Value
Friday 7th November - 2:03 pm
McDonald’s reportedly urged restaurant operators to remain focused on value in a drive to reverse ...Priority Sees Pullback in Consumer Spending for Restaurants and Construction
Thursday 6th November - 4:32 pm
Priority Technology Holdings saw slower growth in its Merchant Solutions segment in the third quarter ...Chime Targets High Earners as Everyday Essentials Fuel Card Spending
Thursday 6th November - 4:00 am
Chime Financial’s results released after the markets closed on Wednesday (Nov. 5) demonstrated double digit ...Earnings Reports Show a Split Economy as Lower-Income Wallets Tighten
Monday 3rd November - 11:06 am
On the surface, consumer spending has proved durable as headline retail sales and credit data ...Gen Z Out-Saves Older Generations by 28%
Friday 31st October - 4:00 am
The most revealing statistic in The Gen Z Decoder Ring isn’t that Generation Z racks up 425 ...Apple Sees US Consumer Spend Holding Strong Into Holidays
Thursday 30th October - 8:46 pm
Apple painted a picture of a resilient U.S. consumer heading into the holidays in its ...Fast-Casual Restaurant CEOs Say Kids Are Cutting Discretionary Spending
Thursday 30th October - 4:46 pm
Younger consumers are reportedly cutting down on their trips to restaurants due to the challenges ...PayPal Turns to AI as Account Growth and Consumer Spending Slow
Tuesday 28th October - 1:25 pm
PayPal shares soared Tuesday (Oct. 28) in the wake of news that the company is ...Consumers Stay Resilient as Inflation Pushes Shelter and Food Prices Higher
Friday 24th October - 11:55 am
The first inflation data since the start of the October government shutdown offered the clearest ...Only 21% of Consumers Created a Budget Last Year
Thursday 23rd October - 4:00 am
Consumers in the United States may be strapped, but not everyone feels the same financial ...Mattel Says Retailers Are Stocking Up for Holiday Shopping Season
Tuesday 21st October - 8:33 pm
Retailers have begun stocking up on toys and games ahead of the holiday shopping season, ...Gen Z’s Spending Power Gives Issuers a Holiday Boost
Monday 20th October - 4:15 pm
Earnings season so far suggests that U.S. consumers still have a willingness and capacity to ...American Express: Gen Z and Millennials Represent 36% of Card Spend
Friday 17th October - 12:52 pm
American Express posted third-quarter earnings results Friday (Oct. 17) that indicated strong growth in card ...Earnings Tariff Tally Headlined by Shein, Aston Martin, Levi Strauss and More
Wednesday 15th October - 6:00 pm
The tit-for-tat of global tariffs is back on. That reality is shifting profits around and increasingly ...Shoppers Face ‘Perturbing and Upsetting’ Grocery Price Hikes
Wednesday 15th October - 4:39 pm
Inflation is pressuring American grocery shoppers, leading many to cut back and trade down. “It’s perturbing ...Synchrony’s Q3 Shows Strength, Not Strain, as Consumers Hold the Line
Wednesday 15th October - 11:45 am
Today’s economy remains oscillating between resilience, restraint and a hopeful rebound. This makes few barometers of ...PYMNTS Turns Research Into a Real-Time Data Lab for Decision Makers
Wednesday 15th October - 4:00 am
PYMNTS announced Wednesday (Oct. 15) the launch of the PYMNTS Intelligence Data Lab, a new ...Bank Executives Say There Could be Some Bubbles in Asset Markets
Tuesday 14th October - 5:51 pm
U.S. banks are benefiting from a surge in equity markets and continued resilience in consumer ...Domino’s Sales Tick Up Amid Consumer Belt-Tightening
Tuesday 14th October - 4:57 pm
American consumers are tightening their belts, but still have an appetite for pizza. Domino’s, the country’s ...JPMorgan Says Consumers Are Resilient, Flags Tricolor Impact on Credit Losses
Tuesday 14th October - 1:04 pm
JPMorgan kicked off earnings season Tuesday (Oct .14) with third-quarter results that pointed to robust ...Goldman Estimates Consumers Will Pay Half of Tariff-Related Costs
Monday 13th October - 4:44 pm
It is now broadly accepted that U.S. households have already been absorbing at least some ...Amazon Seeks 250K Holiday Workers Amid Muted Hiring Season
Monday 13th October - 4:30 pm
Amazon plans to keep its hiring levels flat for the 2025 holiday season. The eCommerce giant ...Inflation Clouds Consumer Sentiment, Nudging Households Toward Credit
Friday 10th October - 2:33 pm
Consumer sentiment paused its late-summer slide in October, but the story behind the headline hasn’t ...Resilient but Restrained: Q3 Data Shows Consumers Tightening the Belt
Friday 10th October - 12:34 pm
Earnings season is dawning for the third quarter, and the first corporate scorecards from Delta ...14% of Americans Say Homeownership Drives Their Paycheck-to-Paycheck Strain
Friday 10th October - 4:00 am
Owning a home has long been shorthand for financial stability. Today it’s often the opposite. The ...Holiday Spending: Tariffs May Nudge Prices, but Not Shoppers
Thursday 9th October - 11:44 am
The holiday shopping season is kicking into full gear, and this year tariffs are again ...Younger Shoppers Expected to Drive the Holiday Pay-Later Surge
Monday 6th October - 7:46 pm
Consumers are opting to pay over time, and various options including buy now, pay later ...Pool United Unveils Multi-User Financial Account for Consumers
Monday 6th October - 5:59 pm
Pool United unveiled a new multi-user financial account that allows consumers to add multiple users ...Consumers Rethink Card Loyalty as Premium Fees Rise
Monday 6th October - 2:54 pm
Holders of premium credit cards are reportedly paring down the number of such cards they ...Tariffs Drive Up Consumer Prices Despite Moderating Inflation
Sunday 5th October - 6:37 pm
Tariffs are ramping up prices for U.S. consumer goods despite moderating inflation. As the Financial Times ...Subprime Consumer Resilience Tested as Earnings Season Approaches
Friday 3rd October - 6:00 pm
Consumer spending in the United States has proven resilient through a volatile year, but cracks ...Job Market Strains Push Holiday Spending Toward eCommerce
Tuesday 30th September - 4:37 pm
Confidence drives consumer spending, and the health of the labor market underpins how secure households ...BNPL Growth Softens Tariff Impact on Higher Retail Prices
Monday 29th September - 8:20 pm
Consumer spending has remained resilient, but inflation expectations are inching higher, creating new challenges for ...American Consumers Facing Highest Tariff Rate in 90 Years
Sunday 28th September - 4:48 pm
New import levies have Americans facing the highest tariff rates in nearly a century. The tariffs ...Consumer Sentiment Slide Points to Spending Shifts Ahead
Friday 26th September - 5:57 pm
Consumer sentiment has always been more than a mood measure. It shapes how households decide ...Cash Cushions Dwindle for US Consumers as Savings Rate Dips
Friday 26th September - 12:03 pm
Consumers in the United States continue to spend, but their incomes are not keeping pace. The ...Study Shows Gen Z Saving Harder Even as Costs Rise
Thursday 25th September - 4:00 am
Along with home ownership, a longstanding pillar of the American dream is that each generation ...Nearly 3 in 4 Paycheck-to-Paycheck Households Didn’t Start Out That Way
Wednesday 24th September - 4:00 am
For millions of consumers in the United States, living paycheck to paycheck isn’t a permanent ...From Casinos to Hamburger Helper: How Families Stretch the Dollar
Tuesday 23rd September - 12:24 pm
Households in the United States are struggling to cover their monthly expenses. Rent, groceries, utilities and ...BLS Reschedules Consumer Spending Report Without Explanation
Sunday 21st September - 4:30 pm
The Bureau of Labor Statistics (BLS) is postponing its annual consumer spending report. The announcement Friday ...Amazon, Walmart Tap Fall Event Spending for Holiday Spending Clues
Thursday 18th September - 2:15 pm
The retail calendar has always had its tentpoles. Black Friday. Cyber Monday. The holiday rush ...Mastercard Expects Holiday Spending Growth to Slow to 3.6%
Thursday 18th September - 1:37 pm
The Mastercard Economics Institute expects holiday spending to increase at a lower rate than last ...Kroger Says Paper Coupons Boost Customer Satisfaction and Unit Sales
Tuesday 16th September - 9:30 pm
Paper coupons can boost a retailer’s appeal to customers who are older or who don’t ...eCommerce Lifts Retail Sales as Consumers Seek Deals Online
Tuesday 16th September - 11:22 am
Retail sales posted a stronger-than-expected gain in August, helped in part by back-to-school shopping, and ...Consumer Spending Growth Slows to 4-Year Low
Monday 15th September - 5:16 pm
Every four months, the Federal Reserve releases its survey of household spending, offering a snapshot ...46% of Once-Stable Consumers Now Live Paycheck to Paycheck
Monday 15th September - 4:00 am
A growing number of consumers in the United States are living paycheck to paycheck, not ...
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