Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
Nvidia and Palantir Restrict Anthropic’s Fable Over Data Retention
September 15, 2026

Nvidia, Palantir, Booz Allen Hamilton and Novo Nordisk are drawing hard boundaries around where Anthropic’s most advanced artificial intelligence models may operate, as first reported by The Information. Nvidia and Booz Allen tied their restrictions directly to Anthropic’s data-retention terms. Novo Nordisk and Northrop Grumman...

Artificial Intelligence
OpenAI Defies Antitrust Concerns to Join Rivals on AI Safety
September 15, 2026

OpenAI Global Policy Chief Chris Lehane said Tuesday (Sept. 15) that OpenAI, Anthropic and Google DeepMind have been working together for several weeks to address artificial intelligence safety issues, Bloomberg reported. Speaking at a briefing in Washington, Lehane said OpenAI does not see any need...

Artificial Intelligence
Ryanair’s AI Resolves 80% of Customer Chats Without Humans
September 15, 2026

Ryanair’s artificial intelligence now handles 120,000 customer chats a day across seven languages and resolves 80% of these conversations without a human agent, according to a case study published by Amazon Web Services. AWS sells the airline the cloud and AI services behind the system,...

Artificial Intelligence
Physical AI’s Biggest Market Is 280,000 Aging US Factories
September 15, 2026

The physical AI boom is easy to picture as a new factory filled with humanoid robots and autonomous machines. The bigger opportunity may be much less futuristic. It’s making factories built decades ago smarter without replacing the equipment already inside them. That market is taking...

Artificial Intelligence
Agentic Payments Are Growing, but Most x402 Payments Aren’t From AI Agents
September 15, 2026

The emerging infrastructure for autonomous artificial intelligence agents to spend money online may be developing faster than the agents themselves. A new analysis by blockchain intelligence company TRM Labs found that only a fraction of payments flowing through x402, one of the most prominent protocols...

Artificial Intelligence
Why CFOs Should Look to Healthcare for Agentic B2B’s Permission Layer
September 15, 2026

Payments companies already know how to authenticate machines. API keys, tokens, certificates and digital credentials can establish that a request came from an authorized system. But identifying a machine like an artificial intelligence agent does not answer the more economically important question: What is it allowed to...

Artificial Intelligence
Companies Can Delegate to AI Agents but Can’t Delegate Accountability
September 15, 2026

Watch more: Digital Shift With Amir Wain of i2c Companies have embraced generative artificial intelligence, examining where software could help employees. The truly agentic enterprise must examine what happens when the software can do the work itself. An agent can take information from one part...

Artificial Intelligence
AI Makes the Holiday Shopping List but Who Gets the Sale?
September 15, 2026

AI can find the sweater, compare prices and read hundreds of reviews before a shopper finishes a cup of coffee. Getting that sweater through checkout is where the trip gets complicated. “Will the 2026 Shopping Season Go Agentic?,” a PYMNTS Intelligence report, examines who could...

Artificial Intelligence
Euno Raises $23 Million to Give AI Agents Corporate Memory
September 14, 2026

Companies have spent years investing in becoming data-driven, accumulating sales, marketing, financial and product information across an expanding collection of systems. The harder problem now is getting artificial intelligence to make sense of those systems together. Euno, an enterprise AI context platform built for that...