6-Country Study Finds Digital Dominates How Consumers Shop and Pay at Retailers
In 2022 — the year that saw consumers get off their couches and into stores — 87% of those in the U.S., U.K., Brazil, Mexico, India and U.A.E. used digital to find or pay for products, even when shopping in person. The third annual “
Global Digital Shopping Index,” in collaboration with
Cybersource, examines the shopping and payments behaviors of more than 13,000 consumers and 3,000 merchants.
