consumer insights

Consumers 2.4 Times More Likely to Use Digital Wallets for Travel Than Groceries
Consumers 2.4 Times More Likely to Use Digital Wallets for Travel Than Groceries
May 28, 2025  |  Consumer Insights

Despite ongoing efforts to incentivize credit card usage through rewards programs, American consumers maintain a clear preference split for payment methods based on purchase type....

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Card Issuers Maximize Customer Lifetime Value by Expanding Product Mix
Card Issuers Maximize Customer Lifetime Value by Expanding Product Mix
May 23, 2025  |  Consumer Finance

Forget complicated finance jargon. Whether it’s giant bank JPMorganChase or financial technology startup Stripe, offering shoppers the right mix of credit and debit cards and...

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New Data Shows Premium Cards Win Big as Consumers Chase Top-Tier Rewards
New Data Shows Premium Cards Win Big as Consumers Chase Top-Tier Rewards
May 21, 2025  |  Credit Cards

How you pay for that new sofa you just bought on Wayfair matters deeply to the bank that issued your credit card. Consumers have, on...

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47% of Consumers Check Customer Feedback Before Buying Recommended Items
47% of Consumers Check Customer Feedback Before Buying Recommended Items
May 15, 2025  |  Social Commerce

Despite the booming influencer marketing landscape, American consumers exhibit a strong inclination to conduct independent research before committing to a purchase based on a social...

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BofA: Spending Growth Slowing Among All Income Groups
BofA: Spending Growth Slowing Among All Income Groups
May 11, 2025  |  Consumer Insights

New research from Bank of America (BofA) shows consumer spending slowing for all income levels. Get the Full Story Complete the form to unlock this...

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Fed: Consumer Expectations ‘Deteriorate Sharply’ in Wake of Tariffs
Fed: Consumer Expectations ‘Deteriorate Sharply’ in Wake of Tariffs
May 08, 2025  |  Consumer Insights

Americans have a bleak outlook about their financial futures, new Federal Reserve data shows. Get the Full Story Complete the form to unlock this article...

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Consumers Took on More Debt in March, Reversing Previous Paydowns
Consumers Took on More Debt in March, Reversing Previous Paydowns
May 07, 2025  |  Consumer Finance

It looks like the paydowns on debt, for most U.S. households, were just a temporary lull. Get the Full Story Complete the form to unlock...

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Two in Three Consumers Cut Back on Convenience Services Over Cost Concerns
Two in Three Consumers Cut Back on Convenience Services Over Cost Concerns
May 05, 2025  |  Consumer Insights

Amid persistent financial pressures impacting a majority of U.S. households, the decision to spend on time-saving convenience services is increasingly subject to a stringent financial...

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Side Hustle Nation: More Americans Seek Extra Income Amid Economic Uncertainty
Side Hustle Nation: More Americans Seek Extra Income Amid Economic Uncertainty
May 05, 2025  |  Consumer Insights

When the economy starts to get wobbly, the warning signs typically emerge in closely-watched measures: government indicators of declining economic growth, rising prices and depressed...

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