consumer insights

Two in Three Consumers Cut Back on Convenience Services Over Cost Concerns
Two in Three Consumers Cut Back on Convenience Services Over Cost Concerns
May 05, 2025  |  Consumer Insights

Amid persistent financial pressures impacting a majority of U.S. households, the decision to spend on time-saving convenience services is increasingly subject to a stringent financial...

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Side Hustle Nation: More Americans Seek Extra Income Amid Economic Uncertainty
Side Hustle Nation: More Americans Seek Extra Income Amid Economic Uncertainty
May 05, 2025  |  Consumer Insights

When the economy starts to get wobbly, the warning signs typically emerge in closely-watched measures: government indicators of declining economic growth, rising prices and depressed...

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Recommendations Highly Influence Card Selection, With 73% Citing Impact
Recommendations Highly Influence Card Selection, With 73% Citing Impact
April 30, 2025  |  Credit Cards

A new report from PYMNTS Intelligence, in collaboration with Elan, explores consumer motivations and behaviors behind opening new credit cards, revealing the interplay between financial...

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66% of Zillennials Use Their Phones as Bank Branch
66% of Zillennials Use Their Phones as Bank Branch
April 29, 2025  |  Digital-First Banking

A recent report from PYMNTS reveals that zillennials, the demographic cohort straddling the late 20s and early 30s, are a driving force behind the evolution...

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From Chips to Trips, Earnings Season Shows Consumer Demand Is Bumpy at Best
From Chips to Trips, Earnings Season Shows Consumer Demand Is Bumpy at Best
April 28, 2025  |  Consumer Insights

For several consumer-facing companies, the best thing that can be said is that households are cautious, or rather outright fearful, with tariffs as the catalyst. ...

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Walmart or Amazon? Millennials Will Take Both, Please
Walmart or Amazon? Millennials Will Take Both, Please
April 28, 2025  |  Retail

The consumer retail landscape is usually painted in broad strokes of green and blue: Walmart for weekly groceries, beverages and basic household items, Amazon for...

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Households Expect Inflation to Soar to 6.5% as They Sour on the Economy
Households Expect Inflation to Soar to 6.5% as They Sour on the Economy
April 25, 2025  |  Consumer Insights

Consumer sentiment continues to be buffeted by tariffs and worries about inflation. Get the Full Story Complete the form to unlock this article and enjoy unlimited...

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Online Sales Muted as Consumers Rush to Buy Cars and TVs Ahead of Tariffs
Online Sales Muted as Consumers Rush to Buy Cars and TVs Ahead of Tariffs
April 16, 2025  |  Consumer Insights

As earnings season kicked off last week, JPMorgan’s CFO Jeremy Barnum said on the conference call with analysts that consumers had been front-loading their spending...

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Bank of America CEO: ‘Consumers Are Still Solidly in the Game’
Bank of America CEO: ‘Consumers Are Still Solidly in the Game’
April 15, 2025  |  Earnings

Consumers are still spending, Bank of America’s earnings showed Tuesday (April 15), despite the volatility of what CEO Brian Moynihan termed a “changing economy.”  ...

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