(source: en.wikipedia.org)
As retailers look to offer positive payment experiences to shoppers to keep them coming back, a significant share sees false declines as a sticking point,...
Walmart recently introduced artificial intelligence (AI) features into its app, making it easier to plan events and showing how the company is stepping up its game...
To paraphrase author and customer relationship pioneer Martha Rogers, your customers are the most valuable asset your company has. Without them, you don’t have a...
Businesses are constantly exploring innovative approaches to enhance the shopping experience for consumers, particularly if it leads to actual purchases. A trending concept is the...
Business-to-business (B2B) organizations striving for simplicity and a better customer experience have no shortage of cues for the way things could be improved. Alisa Ellis,...
Shake Shack, the fast-casual restaurant chain, has had success with its use of kiosks. These self-service ordering stations have helped the company reduce labor hours...
It’s said that change is the only constant in business, but that doesn’t mean firms need to consistently adapt to every new trend. This is...
Customer engagement is key to staying ahead of the pack in a highly competitive market, so numerous merchants and brands offer loyalty and rewards programs,...
Sabre, a software and technology provider in the global travel industry, has partnered with CellPoint Digital, a payment solutions provider for the airline industry. Under the...