loyalty

Loyalty programs are structured marketing strategies designed by merchants to encourage customers to continue to shop at or use the services of businesses associated with each program.

Study Finds Tech-Powered Shopping Tools Drive New Demand for Rewards
Study Finds Tech-Powered Shopping Tools Drive New Demand for Rewards
February 26, 2025  |  Consumer Insights

In the U.S., mobile phones have become an essential tool for shopping, forever changing how consumers engage with retailers. Mobile-first shopping is no longer a...

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Will Delta’s $30,000 Compensation Build Long-Term Loyalty or Simply Ease Immediate Crisis?
Will Delta’s $30,000 Compensation Build Long-Term Loyalty or Simply Ease Immediate Crisis?
February 24, 2025  |  Loyalty & Rewards

When Delta Air Lines Flight 4819 crashed and landed upside down at Toronto Pearson International Airport on Feb. 17, it was a traumatic event that...

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Etsy Prioritizes Mobile App and Loyalty Program to Up Consumer Engagement
Etsy Prioritizes Mobile App and Loyalty Program to Up Consumer Engagement
February 19, 2025  |  eCommerce

In 2024, Etsy focused on strengthening its core offerings, specifically its mobile app and the launch of its new loyalty program, to retool customer engagement...

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Beyond Flat Fees: The Rise of Hybrid Subscription Models
Beyond Flat Fees: The Rise of Hybrid Subscription Models
February 13, 2025  |  Subscription Commerce

New models. New ads. New pricing tiers. The subscription economy has been active, to say the least, with YouTube CEO Neal Mohan revealing TV screens...

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The Year in Amazon vs Walmart, and a Look Into 2025
The Year in Amazon vs Walmart, and a Look Into 2025
December 27, 2024  |  Retail

As 2024 comes to a close, the retail sector remains defined by the intense rivalry between Amazon and Walmart. Over the course of the year,...

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 Kroger’s Digital Engagement Strategy Drives Growth Amid Sluggish Sales
 Kroger’s Digital Engagement Strategy Drives Growth Amid Sluggish Sales
December 05, 2024  |  Earnings

Despite Kroger’s third-quarter results taking a slight a dip, digital growth is still making a splash. Get the Full Story Complete the form to unlock...

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FIS: Complexity Need Not Be the Default Setting for Business Payments
FIS: Complexity Need Not Be the Default Setting for Business Payments
November 19, 2024  |  B2B Payments

As global business-to-business (B2B) payment volumes rise, business leaders are faced with a crucial yet often overlooked question: How much value does simplicity add? Get...

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US Bank Launches Travel Planning Partnership With Booking.com
US Bank Launches Travel Planning Partnership With Booking.com
November 18, 2024  |  Partnerships

U.S. Bank has launched a travel booking platform for its credit card holders. Get the Full Story Complete the form to unlock this article and...

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41% of Zillennials Prioritize Price Over Brand Loyalty in Shopping
41% of Zillennials Prioritize Price Over Brand Loyalty in Shopping
November 11, 2024  |  Consumer Insights

Zillennials — who were born between 1991 and 1999 — are reshaping the retail market with a blend of millennial values and Generation Z’s tech-savviness....

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