PYMNTS Intelligence

70% of Consumers Say Yes to AI Agents for Shopping
70% of Consumers Say Yes to AI Agents for Shopping
February 11, 2026  |  artificial intelligence

The most revealing signal in the latest PYMNTS Intelligence research is not that consumers are experimenting with agentic AI. Get the Full Story Complete the...

READ MORE >
Slow Payments Drain Small Business Cash Faster Than Sales Can Refill It
Slow Payments Drain Small Business Cash Faster Than Sales Can Refill It
February 11, 2026  |  Faster Payments

For many small businesses, cash flow is no longer a background concern. It is the defining constraint shaping daily operations and long-term viability. Delayed receivables...

READ MORE >
Labor Economy Workers Less Worried Than Office Workers About Robots Taking Their Jobs
Labor Economy Workers Less Worried Than Office Workers About Robots Taking Their Jobs
February 10, 2026  |  artificial intelligence

Despite high-profile demos from the likes of xAI and AWS and aggressive corporate roadmaps, PYMNTS Intelligence’s Wage to Wallet Index™ shows that workers who could...

READ MORE >
Nearly 3 in 4 Premium Cardholders Used a Card-Linked Offer in the Past Year
Nearly 3 in 4 Premium Cardholders Used a Card-Linked Offer in the Past Year
February 10, 2026  |  Credit Cards

Consumers who pay the most for their credit cards turn out to be the ones least likely to ignore them. Just 3.9% of premium cardholders...

READ MORE >
35% of Consumers Plan to Use Tax Refunds to Boost Savings
35% of Consumers Plan to Use Tax Refunds to Boost Savings
February 09, 2026  |  Consumer Insights

Tax season officially began on Jan. 26, and refunds are already starting to reach consumers’ accounts this month. While the arrival of refunds is annual,...

READ MORE >
Buy Now, Pay Later Moves to Groceries, Utilities and Travel as Millennials Lead the Shift
Buy Now, Pay Later Moves to Groceries, Utilities and Travel as Millennials Lead the Shift
February 09, 2026  |  Consumer Finance

What began as a checkout convenience for sneakers and sofas is now threading its way into grocery aisles, utility bills and subscription renewals, as paying...

READ MORE >
Digital Banks Win With Younger and Lower-Income Consumers
Digital Banks Win With Younger and Lower-Income Consumers
February 09, 2026  |  Digital-First Banking

Digital bank users are not simply early adopters of new payment methods. They represent a distinct slice of the U.S. banking population, shaped by age, income, education and daily...

READ MORE >
90% of FinTechs Offer Embedded Payments as Competition Intensifies
90% of FinTechs Offer Embedded Payments as Competition Intensifies
February 09, 2026  |  B2B Payments

“FinTechs Tap Embedded Payments to Deepen Customer Relationships” finds that embedded finance has become a competitive differentiator, enabling FinTechs to weave payments and other financial...

READ MORE >
Credit Data Shows Spending Discipline as Card Balances Rise
Credit Data Shows Spending Discipline as Card Balances Rise
February 06, 2026  |  Consumer Finance

The Federal Reserve’s latest consumer credit data points to a familiar seasonal pattern, with revolving balances moving higher as households navigated year-end expenses and holiday...

READ MORE >