PYMNTS Study

Instant Payments Hit Mainstream as Consumer Adoption Climbs to 74%
Instant Payments Hit Mainstream as Consumer Adoption Climbs to 74%
February 05, 2026  |  Disbursements

Instant payments have moved from novelty to norm, reshaping how consumers expect to receive money across payroll, insurance, rewards and platform disbursements. Nearly three in...

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Gen Z Wants to Use Smartphones to Pay Their Doctors
Gen Z Wants to Use Smartphones to Pay Their Doctors
February 04, 2026  |  Healthcare

From virtual doctor visits to scheduling apps and health trackers, consumers are steadily integrating technology into how they manage healthcare. Get the Full Story Complete...

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For CFOs, Liquidity Now Matters More Than Forecast Precision
For CFOs, Liquidity Now Matters More Than Forecast Precision
February 03, 2026  |  CFO

The job of the chief financial officer typically shifts in step with the macro environment. Get the Full Story Complete the form to unlock this...

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Boomers Have More Patience Than Gen Z With Healthcare Payments Frictions
Boomers Have More Patience Than Gen Z With Healthcare Payments Frictions
January 29, 2026  |  Healthcare

Digital healthcare is expanding fast, but the people most eager for it are also the ones most likely to get stuck when it’s time to...

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Shoppers Trust Banks Over Retailers to Let AI Buy
Shoppers Trust Banks Over Retailers to Let AI Buy
January 28, 2026  |  Artificial Intelligence

Today’s digital-first shoppers are happy to let artificial intelligence lend an electronic hand as they shop online for everything from clothing to groceries. Get the...

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Credit Unions Face Onboarding Test as 70% of Small Businesses Prefer Digital Start
Credit Unions Face Onboarding Test as 70% of Small Businesses Prefer Digital Start
January 28, 2026  |  Digital Onboarding

Small businesses may say they value relationships, but when basic digital tasks still require a phone call or branch visit, loyalty starts to look temporary....

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Labor Economy Sentiment Falls Even as Broader Consumer Confidence Rises
Labor Economy Sentiment Falls Even as Broader Consumer Confidence Rises
January 27, 2026  |  Economy

The job market’s surface calm is masking deeper instability, and for millions of hourly workers, that uncertainty is already reshaping how, and how much, they...

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Credit Unions Turn to FinTechs to Fast Track Digital Upgrades
Credit Unions Turn to FinTechs to Fast Track Digital Upgrades
January 27, 2026  |  Credit Unions

Credit union innovation is no longer something that happens quietly in the background. It has become a defining factor in how these institutions compete, grow...

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95% of Shoppers Research Influencer Picks Before Buying
95% of Shoppers Research Influencer Picks Before Buying
January 27, 2026  |  Social Commerce

Influencer marketing has become a routine part of shopping, but its real power lies less in persuasion and more in starting the process. Get the...

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