Ai Chatbots news and trends

Apple to Turn Siri Into AI Chatbot Powered by Google’s Gemini
Apple // January 21, 2026

Apple reportedly plans to increase the capabilities of Siri, turning the digital assistant into an artificial intelligence (AI) chatbot later this year. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins...

Shopify Merchants to Pay 4% Fee on ChatGPT Checkout Sales
eCommerce // January 21, 2026

When Shopify enables sales through artificial intelligence (AI) chatbots later this month, the merchants using its platform will pay OpenAI a 4% fee on sales made through the ChatGPT checkout, on top of the fees charged by Shopify, The Information reported Wednesday, citing a Shopify spokesperson. Get the...

California to Consider Temporary Ban on Toys Equipped With AI-Powered Chatbots
artificial intelligence // January 06, 2026

California State Sen. Steve Padilla (D-San Diego) introduced a bill Monday (Jan. 5) that would prohibit the manufacture and sale of toys that include an artificial intelligence-powered chatbot. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...

US House to Offer Microsoft Copilot to Members and Staffers
artificial intelligence // September 17, 2025

The House of Representatives will reportedly start using Microsoft Copilot, more than a year after banning congressional staffers from using the artificial intelligence (AI) chatbot. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content...

Interviews & Exclusives
Search Marketing Loses Ground as AI Reshapes Consumer Discovery

July 16, 2025
For years, small and mid-sized businesses (SMBs) have relied on search engine optimization (SEO) to drive discovery, traffic and sales. But the rise of generative artificial intelligence (AI) is fundamentally changing how people find information online, and with it, the businesses behind them. Get the Full Story Complete the form to unlock this article and […]

Why AI Chatbots Are the New ‘Must-Have’ for Online Retailers

May 28, 2025
The days of writing SEO-friendly copy that would be enough to bring customers to a brand’s website will soon be a thing of the past, as AI chatbots increasingly take...

How Fortune 100 Companies Are Already Using GenAI to Reshape the Business

March 13, 2025
C-suite leaders from three of the nation’s largest companies — United Airlines, Target and AT&T — said they are actively deploying generative artificial intelligence (GenAI) even with its imperfections because they...

No More Clicks: New AI Lets Consumers Shop Online With Voice Commands

December 05, 2024
A new research paper reveals artificial intelligence (AI) systems using large language models can now effectively control computer interfaces through natural interaction. These agents can autonomously navigate software, complete tasks...

Quick Reads
Anthropic Says AI Assistant Claude Will Remain Ad-Free

February 04, 2026
Anthropic will not add advertising to its artificial intelligence (AI) assistant Claude, the company said in a Wednesday (Feb. 4) blog post. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to […]

Apple to Turn Siri Into AI Chatbot Powered by Google’s Gemini

January 21, 2026
Apple reportedly plans to increase the capabilities of Siri, turning the digital assistant into an artificial intelligence (AI) chatbot later this year. Get the Full Story Complete the form to unlock...

Shopify Merchants to Pay 4% Fee on ChatGPT Checkout Sales

January 21, 2026
When Shopify enables sales through artificial intelligence (AI) chatbots later this month, the merchants using its platform will pay OpenAI a 4% fee on sales made through the ChatGPT checkout, on top of...

California to Consider Temporary Ban on Toys Equipped With AI-Powered Chatbots

January 06, 2026
California State Sen. Steve Padilla (D-San Diego) introduced a bill Monday (Jan. 5) that would prohibit the manufacture and sale of toys that include an artificial intelligence-powered chatbot. Get the...