Airbnb has rolled out an artificial intelligence (AI) bot for customer service in the U.S. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...
Travelers browsing Airbnb will now see the total price — including all fees and in some cases taxes — in search results, the company said in a Monday (April 21) press release. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...
Artificial intelligence (AI) is making inroads into the travel industry as most consumers now expect seamless travel experiences, and the industry is taking notice. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...
As inflation reshapes consumer spending, travel giants Expedia, Airbnb and Booking Holdings are adjusting their strategies to drive customer engagement and bookings amid shifting family budgets and evolving preferences. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...
August 16, 2024
As inflation reshapes consumer spending, travel giants Expedia, Airbnb and Booking Holdings are adjusting their strategies to drive customer engagement and bookings amid shifting family budgets and evolving preferences. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to […]
January 14, 2026
Airbnb has named a former Meta AI executive to lead its tech operations. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications […]
May 04, 2025
Airbnb has rolled out an artificial intelligence (AI) bot for customer service in the U.S. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...
April 21, 2025
Travelers browsing Airbnb will now see the total price — including all fees and in some cases taxes — in search results, the company said in a Monday (April 21) press release. Get...
August 06, 2024
Airbnb has seen shorter booking lead times in recent weeks, with customers around the world booking their accommodations closer to their expected time of arrival. Get the Full Story Complete...
