Streaming platforms have transformed the content and digital entertainment landscape. Platforms like Netflix, Amazon Prime Video, Hulu, and many others all offer subscribers access to thousands of movies, TV shows, documentaries and other forms of entertainment. While this abundance of options might seem like a...
“A failed payment disrupts the connection and trust between the subscription provider and the subscriber,” Vindicia Head of Customer Success Meena Srinivasan told PYMNTS. Not only do these breakups give customers an opportunity to explore alternate options that are available in the market, but she...
Subscription businesses must do a better job of locking in loyalty and rely less on tactics like auto-renewals that regulators dislike. This, as the Consumer Financial Protection Bureau (CFPB) issued a stern warning to subscription merchants in a Thursday (Jan. 19) press release that opened...
As pretty much any retailer and brand can attest, acquiring and retaining subscription customers in a good economy — particularly high-value ones — is no easy task, but when the hardship of headwinds is added in, the job gets even tougher. However, if certain steps...
February 13, 2025
New models. New ads. New pricing tiers. The subscription economy has been active, to say the least, with YouTube CEO Neal Mohan revealing TV screens have now surpassed mobile as the primary device for YouTube viewing in the U.S. This milestone shows YouTube is no longer just a video platform — as Mohan noted: “YouTube […]
May 16, 2024
Streaming platforms have transformed the content and digital entertainment landscape. Platforms like Netflix, Amazon Prime Video, Hulu, and many others all offer subscribers access to thousands of movies, TV shows,...
February 17, 2023
“A failed payment disrupts the connection and trust between the subscription provider and the subscriber,” Vindicia Head of Customer Success Meena Srinivasan told PYMNTS. Not only do these breakups give...
November 17, 2022
As pretty much any retailer and brand can attest, acquiring and retaining subscription customers in a good economy — particularly high-value ones — is no easy task, but when the...
May 12, 2019
With Uber and Lyft now publicly traded companies, the two are facing pressure from investors to grow at a fast clip, which means hiring and retaining more drivers. According to a report in The Wall Street Journal, both Uber and Lyft, which saw their stocks fall after their initial public offerings, are placing recruiting and […]
