Content Moderation news and trends

DoorDash Deploys AI to Detect, Prevent Verbal Abuse on Platform
artificial intelligence // March 12, 2024

DoorDash has added an artificial intelligence (AI) feature designed to detect and prevent verbal abuse or harassment on the platform. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

X Boosts Content Moderation Teams as Taylor Swift Deep Fakes Go Viral on Platform
Social Commerce // January 28, 2024

Social media platform X is hiring 100 content moderators to police child abuse content. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...

X Sees Quarterly Ad Revenue Drop Amid Content Moderation Concerns
Social Commerce // December 12, 2023

X, the social media platform formerly known as Twitter, is reportedly facing a slump in advertising revenue this year. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe...

OpenAI Suggests Companies Use GPT-4 for Content Moderation
artificial intelligence // August 15, 2023

OpenAI said companies can use its latest large language model (LLM), GPT-4, to develop artificial intelligence (AI)-assisted content moderation systems. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

Quick Reads
TikTok to Lay Off Content Moderators and Adopt AI-Powered Solutions

August 22, 2025
TikTok reportedly plans to lay off hundreds of staffers in its trust and safety department as it reorganizes its content moderation efforts and automates more of that work with artificial intelligence. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins […]

DoorDash Deploys AI to Detect, Prevent Verbal Abuse on Platform

March 12, 2024
DoorDash has added an artificial intelligence (AI) feature designed to detect and prevent verbal abuse or harassment on the platform. Get the Full Story Complete the form to unlock this...

X Boosts Content Moderation Teams as Taylor Swift Deep Fakes Go Viral on Platform

January 28, 2024
Social media platform X is hiring 100 content moderators to police child abuse content. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...

X Sees Quarterly Ad Revenue Drop Amid Content Moderation Concerns

December 12, 2023
X, the social media platform formerly known as Twitter, is reportedly facing a slump in advertising revenue this year. Get the Full Story Complete the form to unlock this article...