Most banks build an app and ask customers to come to them. BBVA is trying something different. The Spanish banking group launched a conversational app directly inside ChatGPT for users in Italy and Germany, letting customers ask questions about accounts, cards and savings products without...
Etsy is working to offer conversational search both in OpenAI’s ChatGPT and on its own platform. The company said in a Tuesday (May 5) blog post that the Etsy app in ChatGPT is now live in beta and that it is testing a beta conversational...
Amazon says it has given Alexa+ users new ways to order food from Uber Eats and Grubhub. “Imagine ordering delivery the same way you would with a waiter — changing your mind, asking questions, and customizing as you go, all in one continuous conversation,” the...
Can banking be done through chat? Ryt Bank in Malaysia thinks so, and its chat-based artificial intelligence (AI) system now processes about 80,000 transactions a month. Ryt Bank deployed the regulator-approved conversational AI system last summer, with the capability to execute core banking transactions. Customers...
August 08, 2024
Telehealth has evolved from a niche service to a central element of healthcare, a shift accelerated by the COVID-19 pandemic. This evolution reflects a broader move toward digital health solutions that fundamentally change patient care. “We’re creating that on-demand experience for patients to get care through a more omnichannel lens,” Aniq Rahman, founder and CEO […]
November 07, 2023
Artificial intelligence (AI) has been a buzzword in technology, and science fiction, for decades. Now, in the 21st century, it is finally beginning to have its star turn in the workforce. “Computers...
March 28, 2023
The contemporary artificial intelligence (AI) gold rush is already transforming industries across the global economy. Now, businesses are looking to transform the AI economy. Keyvan Mohajer, CEO and co-founder of...
September 15, 2017
“Can I afford a Tesla? If not, can you help me save for one?” These questions were once reserved for financial advisers. Technically they’re still questions for a financial adviser,...
August 06, 2026
Square has launched a new conversational AI restaurant offering in tandem with Google. This offering brings food and beverage sellers into Ask Maps, part of Google Maps, letting customers find restaurants and place orders by asking questions, Square said in a news release provided to PYMNTS. Thursday (Aug. 6) “The way people find a restaurant […]
May 05, 2026
Etsy is working to offer conversational search both in OpenAI’s ChatGPT and on its own platform. The company said in a Tuesday (May 5) blog post that the Etsy app...
April 05, 2026
Amazon says it has given Alexa+ users new ways to order food from Uber Eats and Grubhub. “Imagine ordering delivery the same way you would with a waiter — changing...
September 11, 2025
Hello Patient raised $22.5 million in a Series A funding round to continue to expand the capabilities and reach of its conversational artificial intelligence-powered patient engagement platform for healthcare practices....
