Capital One says it has restored service after a days-long outage locked thousands of customers from their accounts. “Account functionality for all customers is now restored,” the bank holding company wrote in a post Sunday (Jan. 19) on X. “We sincerely apologize for how frustrating...
FIS Global posted second-quarter earnings results ahead of its pending sale of a stake in Worldpay that showed increasing demand from banks to digitize their services and capture accounts. The company’s earnings materials detailed that Banking and Capital Markets posted 2% organic revenue growth tied...
Consumers heading to brick-and-mortar stores after spending many months sequestered indoors are taking their newfound digital-first shopping and payment habits with them. The use of online or mobile-enabled payment methods at the physical point of sale (POS) has steadily expanded recently, with consumers’ interest in...
In this new epoch of payments, technologies and channels that were still experimental last year are going mainstream at speed — none more so than splicing artificial intelligence (AI) into the DNA of connected devices, creating new ways of transacting that go with the connected...
January 31, 2025
The payments industry has long been chasing the ideal of a frictionless experience. The problem? Achieving that is close to impossible when security is also a priority. When it comes to fraud and customer experience, “those two often clash,” Brian Oh, head of digital products – security and fraud at FIS Global, told PYMNTS. “They […]
July 20, 2021
Consumers heading to brick-and-mortar stores after spending many months sequestered indoors are taking their newfound digital-first shopping and payment habits with them. The use of online or mobile-enabled payment methods...
June 08, 2021
In this new epoch of payments, technologies and channels that were still experimental last year are going mainstream at speed — none more so than splicing artificial intelligence (AI) into...
January 20, 2025
Capital One says it has restored service after a days-long outage locked thousands of customers from their accounts. “Account functionality for all customers is now restored,” the bank holding company wrote in a post Sunday (Jan. 19) on X. “We sincerely apologize for how frustrating this experience has been. We are committed to making it […]
