Hospitality news and trends

Toast Cooks Up New AI Capabilities for Retailers
Retail // January 08, 2026

Hospitality platform Toast is introducing “retail specific” capabilities for its Toast IQ artificial intelligence (AI) assistant. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Airbnb Deploys AI to Prevent Disruptive Parties at Rented Homes
Technology // December 12, 2025

Airbnb is using technology to stop disruptive parties before they start. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing...

Loyalty Programs Gain Traction as Fiserv Acquires CardFree
Loyalty & Rewards // September 05, 2025

PYMNTS Intelligence has tracked a shift in consumer expectations as they navigate online and offline commerce: They expect rewards and personalized offers. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...

Airbnb Launches $0-Upfront Booking Option for US Stays
Travel Payments // August 14, 2025

Airbnb Inc. has introduced a “Reserve Now, Pay Later” feature for U.S. customers, allowing travelers to book certain domestic stays without making an upfront payment. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content...

Interviews & Exclusives
Hotels Slash Invoice Cycle Times by 70% With Automation

August 11, 2025
Even as the hospitality industry innovates to enhance guest experiences, a quiet revolution is underway in its back offices, fundamentally reshaping how hotels manage their finances and interact with their suppliers. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins […]

Debit Rewards Are Retail’s Next Game Changer, Says Galileo

July 11, 2025
Co-branded debit rewards are helping companies boost loyalty and customer engagement, Galileo Financial Technologies CEO Derek White writes in a new PYMNTS eBook, “Halftime 2025: Charting the Future of Payments.”...

Hospitality Sector Checks Out Paperless Invoicing to Manage Peak Season

July 09, 2025
When one thinks about hospitality innovation, it’s easy to picture smart rooms, contactless check‑in or artificial intelligence (AI)‑powered concierges. Get the Full Story Complete the form to unlock this article...

Galileo Bets Big on Debit Rewards to Boost Loyalty Among Credit-Wary Consumers

March 27, 2025
About 90% of U.S. consumers have debit cards. Forty-six million consumers don’t have established credit histories — which means they don’t have credit cards. Get the Full Story Complete the...

Quick Reads
Toast Cooks Up New AI Capabilities for Retailers

January 08, 2026
Hospitality platform Toast is introducing “retail specific” capabilities for its Toast IQ artificial intelligence (AI) assistant. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing […]

Airbnb Deploys AI to Prevent Disruptive Parties at Rented Homes

December 12, 2025
Airbnb is using technology to stop disruptive parties before they start. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS...

Airbnb Launches $0-Upfront Booking Option for US Stays

August 14, 2025
Airbnb Inc. has introduced a “Reserve Now, Pay Later” feature for U.S. customers, allowing travelers to book certain domestic stays without making an upfront payment. Get the Full Story Complete...

Wage Growth Stalls for Low-Income Workers After Years-Long Boom

August 12, 2025
After years of rapid wage growth for low-income workers in the United States, a slowdown has set in, The Wall Street Journal reported Monday (Aug. 11). Get the Full Story...