Hospitality news and trends

Half of Retail Small Businesses Rely on Daily Sales to Stay Afloat
SMBs // February 12, 2026

A growing share of retail small businesses are not planning for the next downturn so much as financing their way through the next week, and PYMNTS Intelligence data showed just how thin that margin has become. Get the Full Story Complete the form to unlock...

Inside the NFL’s Strategy to Monetize Every Second of Super Bowl Week
Retail // January 10, 2026

The Super Bowl has always been a game. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you...

Toast Cooks Up New AI Capabilities for Retailers
Retail // January 08, 2026

Hospitality platform Toast is introducing “retail specific” capabilities for its Toast IQ artificial intelligence (AI) assistant. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Airbnb Deploys AI to Prevent Disruptive Parties at Rented Homes
Technology // December 12, 2025

Airbnb is using technology to stop disruptive parties before they start. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing...

Interviews & Exclusives
Half of Retail Small Businesses Rely on Daily Sales to Stay Afloat

February 12, 2026
A growing share of retail small businesses are not planning for the next downturn so much as financing their way through the next week, and PYMNTS Intelligence data showed just how thin that margin has become. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS […]

Hotels Slash Invoice Cycle Times by 70% With Automation

August 11, 2025
Even as the hospitality industry innovates to enhance guest experiences, a quiet revolution is underway in its back offices, fundamentally reshaping how hotels manage their finances and interact with their...

Debit Rewards Are Retail’s Next Game Changer, Says Galileo

July 11, 2025
Co-branded debit rewards are helping companies boost loyalty and customer engagement, Galileo Financial Technologies CEO Derek White writes in a new PYMNTS eBook, “Halftime 2025: Charting the Future of Payments.”...

Hospitality Sector Checks Out Paperless Invoicing to Manage Peak Season

July 09, 2025
When one thinks about hospitality innovation, it’s easy to picture smart rooms, contactless check‑in or artificial intelligence (AI)‑powered concierges. Get the Full Story Complete the form to unlock this article...

Quick Reads
Sona Raises $45 Million to Expand AI Platform for Frontline Businesses

April 01, 2026
Sona raised $45 million in a Series B funding round to accelerate the expansion of its artificial intelligence (AI) platform for frontline businesses such as hospitality, retail, healthcare and logistics. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our […]

Toast Cooks Up New AI Capabilities for Retailers

January 08, 2026
Hospitality platform Toast is introducing “retail specific” capabilities for its Toast IQ artificial intelligence (AI) assistant. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...

Airbnb Deploys AI to Prevent Disruptive Parties at Rented Homes

December 12, 2025
Airbnb is using technology to stop disruptive parties before they start. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS...

Airbnb Launches $0-Upfront Booking Option for US Stays

August 14, 2025
Airbnb Inc. has introduced a “Reserve Now, Pay Later” feature for U.S. customers, allowing travelers to book certain domestic stays without making an upfront payment. Get the Full Story Complete...