News

WorkWhile CEO Bets AI Creates a Worker Shortage, Not a Job Shortage

September 23, 2026
workwhile
Agentic Commerce Needs Its Febreze Moment
Artificial Intelligence // September 23, 2026

In the mid-1990s, Procter & Gamble made a stunning claim. They said they’d invented a miracle in a bottle. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe...

Credit Unions’ Crypto Plans Outpace Their Progress
Credit Unions // September 23, 2026

Credit unions may be debating how much member demand exists for cryptocurrency, but some institutions have already moved well beyond that debate. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...

Tech Teams Gain Sway Over AP Buying Decisions
SMBs // September 23, 2026

Accounts payable technology is being judged on how well it connects to the systems businesses already use, giving developers, IT teams and implementation specialists a larger role in payment-platform decisions. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

Gen Z Hands Merchants a Checkout Ultimatum
Checkout Conversion // September 23, 2026

A merchant can spend to get a Gen Z shopper through the digital door, persuade them to choose a product, and still lose the customer over the payment methods displayed at checkout. Get the Full Story Complete the form to unlock this article and enjoy...

Interviews & Exclusives
WorkWhile CEO Bets AI Creates a Worker Shortage, Not a Job Shortage

September 23, 2026
The loudest arguments about artificial intelligence and labor have focused on how many jobs machines will take. WorkWhile CEO Simon Khalaf is planning around a different constraint: too few workers for the jobs employers need filled. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS […]

Credit Unions’ Crypto Plans Outpace Their Progress

September 23, 2026
Credit unions may be debating how much member demand exists for cryptocurrency, but some institutions have already moved well beyond that debate. Get the Full Story Complete the form to...

Tech Teams Gain Sway Over AP Buying Decisions

September 23, 2026
Accounts payable technology is being judged on how well it connects to the systems businesses already use, giving developers, IT teams and implementation specialists a larger role in payment-platform decisions....

Gen Z Hands Merchants a Checkout Ultimatum

September 23, 2026
A merchant can spend to get a Gen Z shopper through the digital door, persuade them to choose a product, and still lose the customer over the payment methods displayed...

Quick Reads
OpenAI Recruits External Watchdogs to Police AI Risk

September 22, 2026
OpenAI is talking with multiple independent assessors to help grow the number of such companies that have expertise in frontier artificial intelligence safety and can provide effective third-party assessments, the company said in a Tuesday (Sept. 22) blog post. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access […]

Meta Tests Human Callers for Muse After Merchants Hang Up on AI

September 22, 2026
Meta tested having human contractors handle some calls for the phone-calling feature of its personal artificial intelligence assistant Muse, Reuters reported Tuesday (Sept. 22), citing internal company posts and a...

Apple Considers Screenless Fitness Tracker to Expand Wearable Lineup Beyond Smartwatches

September 22, 2026
Apple is developing a new health and fitness tracker in response to the growing popularity of Whoop’s wrist-worn device and Oura’s smart ring, Bloomberg reported Tuesday (Sept. 22), citing unnamed...

SpaceXAI’s Grok Bot Gains Early Traction in AI Agent Push

September 22, 2026
SpaceXAI’s Grok Bot surpassed 400,000 weekly users about a month after its launch, offering an early measure of demand for the company’s push into artificial intelligence agents, Bloomberg reported Tuesday...