Banking customers have made it evident in a PYMNTS study that convenience and ease of use provided by technology-based services are of utmost value to their experience, which is a deciding factor in making a banking choice. This preference is driving the digital-only bank to...
The report “Digital Banking: The Brewing Battle for Where We Will Bank,” a PYMNTS and Optherium collaboration, surveyed 2,225 U.S.-based consumers to gauge their impressions of, and intentions to use, digital banking services. See also: Digital Banking: The Brewing Battle for Where We Will Bank...
Bank customers have made it clear for years that they like the convenience and ease of use provided by technology-based services. This preference has always pushed the banking industry and its competitors to develop new products and services. During the past two years, the disruption...
In the rise of the platform economy, the super app looms large. The lines between services and brands that once were simple and well-defined — that Amazon is simply an eCommerce retailer, that Walmart is simply a retail behemoth or telecoms only provide phone service...
October 26, 2021
With innovative solutions in banking technology on the rise, consumers are expecting more secure services from their providers. The trend of changing banks has become a more appealing and accessible option than it has been in the past. PYMNTS research on the reasons people switch primary banking providers gives credence to this competitive shift. “Digital […]
October 05, 2021
The report “Digital Banking: The Brewing Battle for Where We Will Bank,” a PYMNTS and Optherium collaboration, surveyed 2,225 U.S.-based consumers to gauge their impressions of, and intentions to use,...
September 27, 2021
Bank customers have made it clear for years that they like the convenience and ease of use provided by technology-based services. This preference has always pushed the banking industry and...
July 26, 2021
In the rise of the platform economy, the super app looms large. The lines between services and brands that once were simple and well-defined — that Amazon is simply an...
