Pymnts Study news and trends

58% of Freelance and Contract Workers Would Pay to Get Paid Faster
Disbursements // May 01, 2024

Nearly three-quarters of consumers want their disbursements paid to them instantly, but only one-third actually receive them instantly. Whether they are getting earnings, income payments, Social Security payments, tax refunds, insurance payments, loan disbursements or some other type of payout, PYMNTS Intelligence data found that...

34% of Gen Z Consumers Say Splurging Contributes to Financial Distress
Consumer Insights // April 30, 2024

Spoiler alert: The title of PYMNTS Intelligence’s new report, “Why 60% of Gen Z’s Live Paycheck to Paycheck” gives away a key finding. Six in 10 Generation Z consumers say it’s a challenge to make ends meet. The report, which was based on surveys with 3,405 U.S. consumers, found that many...

When Consumers Buy Electronics, Online Marketplaces Beat Physical Stores
eCommerce // April 30, 2024

Typically, consumers’ preferred purchasing channel remains the physical store, but when it comes to buying electronics, shoppers turn to third-party marketplaces for affordability and convenience. By the Numbers The new PYMNTS Intelligence report “The Online Features Driving Consumers to Shop With Brands, Retailers or Marketplaces” drew from...

81% of Small Businesses Get Paid via Ad Hoc Payments
SMBs // April 30, 2024

Eight in 10 small- to medium-sized businesses (SMBs) get paid via ad hoc payments for the goods and services they provide to larger organizations. The PYMNTS Intelligence’s study “How Instant Ad Hoc Payment Costs Impact Small SMBs” drew from a survey of 200 U.S. enterprises...

Interviews & Exclusives
58% of Freelance and Contract Workers Would Pay to Get Paid Faster

May 01, 2024
Nearly three-quarters of consumers want their disbursements paid to them instantly, but only one-third actually receive them instantly. Whether they are getting earnings, income payments, Social Security payments, tax refunds, insurance payments, loan disbursements or some other type of payout, PYMNTS Intelligence data found that nearly 75% of recipients want instant payouts. But availability can […]

When Consumers Buy Electronics, Online Marketplaces Beat Physical Stores

April 30, 2024
Typically, consumers’ preferred purchasing channel remains the physical store, but when it comes to buying electronics, shoppers turn to third-party marketplaces for affordability and convenience. By the Numbers The new PYMNTS Intelligence...

Real-Time Payments Help Cure Small Business Healthcare Provider Finances

April 25, 2024
Small to mid-sized businesses (SMBs) in the healthcare provider segment now use real-time payments more widely than other payment rails. PYMNTS Intelligence finds that in the last year, 83% of...

High Costs Hobble Small Businesses’ Adoption of Instant Payments

April 18, 2024
Nonrecurring or ad hoc payments remain a significant part of the monthly revenues of small to mid-sized businesses (SMBs). One way that SMBs streamline the accounts receivable (AR) process is...

Quick Reads
Construction Firms Wait 94 Days on Average to Get Paid

December 29, 2023
Digital technologies are being built to help solve one of the key challenges facing the construction industry: delayed payments. The construction industry’s days sales outstanding (DSO) stands at 94 days, according to “Under Construction: Improving Payments in the Construction Industry,” a PYMNTS and Ingo Money collaboration. Those payment delays impact general contractors, subcontractors, vendors, workers […]

30% of Consumers Struggle to Access Credit Products

December 28, 2023
About 30% of consumers have low credit scores — 650 or less — that have denied them access to credit products. These consumers and others are considered to be credit...

Financial Services Providers Use Gamification to Help Customers Manage Debt

December 28, 2023
Most consumers are dealing with some level of debt. Only 17% of U.S. consumers carry no debt, according to “The Credit Accessibility Series: Economic Malaise Exacerbating U.S. Consumer Debt Levels,”...

Younger Consumers Less Likely to Use Credit Cards

December 28, 2023
The younger the consumer, the less likely they are to use credit cards. Only 42% of Generation Z consumers and 62% of millennials said they used a credit card in...