Pymnts Study/page/3 news and trends

BNPL Providers Look Beyond Grocery for More Wallet Share
BNPL // October 15, 2026

The buy now, pay later (BNPL) wallet is crowded, and grocery purchases show just how much the leading providers already overlap. Between 87% and 96% of users associated with Affirm, Afterpay, Klarna and PayPal Pay Later report using BNPL for groceries, according to PYMNTS Intelligence’s...

Nearly 9 in 10 Card Issuers Turn to AI to Stop Fraud Without Blocking Sales
Fraud Prevention // October 15, 2026

For card issuers, artificial intelligence is moving closer to the transaction itself. Eighty-nine percent of issuers plan to adopt or expand at least one AI fraud capability, according to the PYMNTS Intelligence report “Investing Forward, Building the Edge,” done with Visa DPS. Half identify fraud...

Credit Unions Could Land More FinTech Partners by Simplifying Onboarding
Credit Unions // October 14, 2026

A FinTech that wants to sell to 10 credit unions can face 10 separate onboarding processes. For a market made up of thousands of individual institutions, that repetition can affect whether a provider decides the opportunity is worth pursuing. Among FinTechs hesitant to sell to...

33% of US Shoppers Use Digital Wallets Online
Consumer Insights // October 14, 2026

Merchants could keep more ready buyers at checkout by accepting the digital wallets those shoppers already use, with wallet gaps putting roughly 36 million U.S. consumers at risk of walking away. That finding comes from “The Hidden Cost of Checkout Gaps: What 56 Million Abandoned...

Interviews & Exclusives
Scams Capture 22.4% of Fraud Dollars as Banks Adjust Defenses

October 16, 2026
Banks have an opportunity to strengthen fraud prevention by looking more closely at payments that arrive with a valid login or a customer’s approval. That’s the central implication of the third key finding in “Scams Get Personal: Why Banks Pay More to Fight Fraud,” a PYMNTS Intelligence report in The Fraud Economy series. Based on […]

BNPL Providers Look Beyond Grocery for More Wallet Share

October 15, 2026
The buy now, pay later (BNPL) wallet is crowded, and grocery purchases show just how much the leading providers already overlap. Between 87% and 96% of users associated with Affirm,...

Nearly 9 in 10 Card Issuers Turn to AI to Stop Fraud Without Blocking Sales

October 15, 2026
For card issuers, artificial intelligence is moving closer to the transaction itself. Eighty-nine percent of issuers plan to adopt or expand at least one AI fraud capability, according to the...

Credit Unions Could Land More FinTech Partners by Simplifying Onboarding

October 14, 2026
A FinTech that wants to sell to 10 credit unions can face 10 separate onboarding processes. For a market made up of thousands of individual institutions, that repetition can affect...

Quick Reads
61 Million Shoppers Now Start Their Search With AI Assistance

October 13, 2026
New research shows that consumers are rapidly adopting artificial intelligence (AI) tools to conduct their product research. An October PYMNTS Intelligence report titled “From Prompt to Purchase: Who Wins the AI Shopper?” argues that this shift has created a major commercial opportunity for merchants to win over first-time shoppers long before those consumers ever visit traditional […]

Construction Firms Wait 94 Days on Average to Get Paid

December 29, 2023
Digital technologies are being built to help solve one of the key challenges facing the construction industry: delayed payments. The construction industry’s days sales outstanding (DSO) stands at 94 days,...

30% of Consumers Struggle to Access Credit Products

December 28, 2023
About 30% of consumers have low credit scores — 650 or less — that have denied them access to credit products. These consumers and others are considered to be credit...

Financial Services Providers Use Gamification to Help Customers Manage Debt

December 28, 2023
Most consumers are dealing with some level of debt. Only 17% of U.S. consumers carry no debt, according to “The Credit Accessibility Series: Economic Malaise Exacerbating U.S. Consumer Debt Levels,”...