Pymnts Study/page/2 news and trends

Why Gen Z Shops Merchants That Offer Pay Later Plans
Consumer Finance // May 16, 2024

Pay later plans have gained value since they offer consumers flexibility and better spend management. PYMNTS Intelligence reveals consumers’ preferences for these plans, particularly around buy now, pay later (BNPL) options. For example, Generation Z has kept a steady use rate for pay later plans...

93% of Truck Drivers Want Instant Payments
Faster Payments // May 15, 2024

Truck drivers help keep the supply chain functioning, but the turnover rate is high in the industry — a reality that can have ripple effects across the entire U.S. economy. PYMNTS Intelligence’s “Generation Instant: How Truckers Use Instant Payments to Support Their Lifestyles” revealed that...

Instant Payments Emerge as Balance Sheet Boost for Independent Restaurants
Real-Time Payments // May 15, 2024

Small to mid-sized businesses (SMBs) in the restaurant segment now use instant payments more than other payment methods. PYMNTS Intelligence finds that 74% of businesses surveyed sent instant payments in the last year. Moreover, 40% identify an instant option as their most used form of...

75% of Large Banks Agree to Reimburse Victims of Authorized Fraud
Security & Fraud // May 14, 2024

The Federal Reserve’s FraudClassifier divides fraud into two categories: authorized fraud and its unauthorized counterpart. Authorized fraud occurs when a legitimate party initiates a payment only to have a bad actor intervene and hijack the funds. Unauthorized fraud, on the other hand, happens when bad actors initiate or redirect a payment through...

Interviews & Exclusives
Why Gen Z Shops Merchants That Offer Pay Later Plans

May 16, 2024
Pay later plans have gained value since they offer consumers flexibility and better spend management. PYMNTS Intelligence reveals consumers’ preferences for these plans, particularly around buy now, pay later (BNPL) options. For example, Generation Z has kept a steady use rate for pay later plans in the past six months. This counterbalances a slight dip […]

75% of Large Banks Agree to Reimburse Victims of Authorized Fraud

May 14, 2024
The Federal Reserve’s FraudClassifier divides fraud into two categories: authorized fraud and its unauthorized counterpart. Authorized fraud occurs when a legitimate party initiates a payment only to have a bad actor intervene and hijack the...

Digital Stagnation Pressures UAE Merchant Growth

May 13, 2024
In the United Arab Emirates, 71% of consumers actively use digital features to enhance their shopping experiences. Yet valuable opportunities to build on this robust foundation remain in play. The...

Better Instant Payments Availability Could Keep America Truckin’

May 10, 2024
As the primary transporters of goods in the U.S., truck drivers play a crucial role in the country’s supply chain. Even so, the turnover rate among this group is high,...

Quick Reads
Construction Firms Wait 94 Days on Average to Get Paid

December 29, 2023
Digital technologies are being built to help solve one of the key challenges facing the construction industry: delayed payments. The construction industry’s days sales outstanding (DSO) stands at 94 days, according to “Under Construction: Improving Payments in the Construction Industry,” a PYMNTS and Ingo Money collaboration. Those payment delays impact general contractors, subcontractors, vendors, workers […]

30% of Consumers Struggle to Access Credit Products

December 28, 2023
About 30% of consumers have low credit scores — 650 or less — that have denied them access to credit products. These consumers and others are considered to be credit...

Financial Services Providers Use Gamification to Help Customers Manage Debt

December 28, 2023
Most consumers are dealing with some level of debt. Only 17% of U.S. consumers carry no debt, according to “The Credit Accessibility Series: Economic Malaise Exacerbating U.S. Consumer Debt Levels,”...

Younger Consumers Less Likely to Use Credit Cards

December 28, 2023
The younger the consumer, the less likely they are to use credit cards. Only 42% of Generation Z consumers and 62% of millennials said they used a credit card in...