Digital Shift news and trends

From AI to Mobile Devices: Technology Reimagines Debit and Credit Cards
Mobile Wallets // May 16, 2024

The modern credit card’s history stretches back to just after World War II, when the Charg-It card came out of Brooklyn, tied to a single bank. Account holders could use the cards at a few local merchants, and the bank paid the merchants and billed the cardholders....

Basel Committee Warns Against Banking Digitalization Risks
Banking // May 16, 2024

A global financial watchdog is warning against the risks of digitalization in the financial world. The Bank for International Settlements’ Basel Committee on Banking Supervision issued a report Thursday (May 16) that examines implications of the digitalization of finance, weighing both the risks and rewards presented by new technologies. “While...

Transforming Back-Office Functions Lets Firms Move Forward With Certainty
B2B Payments // May 10, 2024

Innovation across the payments sector has taken off over the last decade. Driven by automation, speed, security and convenience, electronic payments advances are reshaping back-office workflows and transforming processes historically viewed as static administrative functions. And with the news this week that digital banking startup...

New AI Agents May Soon Blur the Line Between Humans and Machines
artificial intelligence // May 08, 2024

As artificial intelligence (AI) technology progresses, a new generation of AI agents is emerging, potentially impacting how businesses interact with customers.  These digital assistants, designed to exhibit human-like autonomy and social intelligence, could change eCommerce, customer service and other industries by providing personalized, emotionally intelligent...

Interviews & Exclusives
Apple Takes Measured Approach to AI Amid Aggressive Competitive Spend

May 03, 2024
As tech giants like Google, Microsoft and OpenAI accelerate their artificial intelligence (AI) efforts, Apple is charting a more deliberate course and expressing optimism about the technology’s future. The iPhone maker, known for its meticulous approach to product development, is carefully assessing the AI landscape before making significant moves.  During Apple’s second-quarter earnings call on Thursday […]

Insurance Sector Moves Digital-First to Support Shifts in Buyer Behavior

May 01, 2024
The insurance industry, often perceived as lagging in innovation and adapting to consumer needs, is undergoing a notable transformation. Traditionally reliant on agents for product sales, the industry is seeing...

Bank Earnings May Highlight Volatile Consumer Spending

April 09, 2024
Friday marks the beginning of earnings season. And, as is always the case, every three months, the big banks will give a glimpse into the state of consumer spending and...

Nearly 41% of UK Consumers Are Considered ‘Digital Enthusiasts’ 

April 05, 2024
In compiling the “U.K. Edition of the 2024 Global Digital Shopping Index,” PYMNTS Intelligence found that when compared to consumers in other regions, U.K. consumers are highly receptive to digitally-enhanced...

Quick Reads
Basel Committee Warns Against Banking Digitalization Risks

May 16, 2024
A global financial watchdog is warning against the risks of digitalization in the financial world. The Bank for International Settlements’ Basel Committee on Banking Supervision issued a report Thursday (May 16) that examines implications of the digitalization of finance, weighing both the risks and rewards presented by new technologies. “While digitalization can benefit both banks and their customers, it can […]

Google Opens Its Digital Wallet to Users In India

May 08, 2024
Google’s digital wallet is now available in the world’s most populous country. The tech giant announced Wednesday (May 8) that the Google Wallet was now open to users India, with a focus...

Santander Slashes Jobs as Banking’s Digital Shift Continues

March 04, 2024
Santander is reportedly cutting 320 jobs as it continues to embrace digital banking. The Spain-based bank has laid off a little under 3% of its American staff in the past few days, Bloomberg...

Neem Debuts Embedded Payments Infrastructure for Businesses in Pakistan

September 25, 2023
Banking-as-a-service platform (BaaS) Neem has introduced a payment infrastructure for digital businesses in Pakistan. “Our goal is to address the existing financial wellness gap in Pakistan, and we are doing so by...