Platforms news and trends

Furniture.com Shifts From Aggregator to Marketplace With AI Agents  
Connected Economy // August 25, 2025

Buying furniture online these days is about as easy as hauling a sofa up a flight of stairs. Consumers browse multiple tabs, track shipping timelines in spreadsheets and screenshot products to consult with partners before finally making a purchase. Get the Full Story Complete the...

The Five Not-So-Obvious Things That Will Change the Digital Economy in 2025
Digital Payments // January 06, 2025

It’s only been for the last 443 years that the start of the new year was celebrated on January 1st.  For millennia before that, it wasn’t until late March and on the day when the number of hours between darkness and light was the same....

Can Eli Lilly With LillyDirect Change the Delivery of Healthcare?
Healthcare // January 22, 2024

Trying to get rid of the middleman seems to be a universal business pastime. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

The Eight Pivotal Strategies for Payments and the Digital Economy in 2024
Karen Webster // January 08, 2024

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications from PYMNTS and...

Interviews & Exclusives
Aggregators Boost Merchant Acquisition and Retention With Payments Orchestration

April 21, 2023
Randy Guard, chief marketing officer and product officer at Spreedly, told PYMNTS that merchant aggregators are confronted with a host of challenges when helping their merchant customers. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our […]

Payments Orchestration Helps Small Business Shorten Time to Making a Sale

December 16, 2022
The pandemic brought merchant aggregators — marketplaces that onboard and provide crucial platforms for individual merchants — to the forefront of the payments ecosystem. Demand continues to generate new, more...

Restaurants Seek Single Platform to Manage Digital Experience

November 14, 2022
Think back to 2020 and 2021, when restaurant delivery was suddenly the pantry, kitchen and server to millions of Americans locked down at home. Operators fast-tracked solutions like the decision...

Industrial Marketplaces Eye Trillion-Dollar Payments Opportunity

October 17, 2022
The global economy is in whipsaw mode. So are many of the smokestack industries that supply the basic raw materials that go into constructing all manner of end products, from...

Quick Reads
Shopify Teams Up With Kustomer To Bolster Key Sales Platform

July 08, 2020
Kustomer on Wednesday (July 8) announced a deal with Shopify that the New York firm is betting will expand the reach of its CRM (customer relationship management) platform. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to […]

Grubhub Tells Uber No Deal But Negotiations Still At Play

May 18, 2020
Uber’s Sunday (May 17) acquisition offer of 1.9 of its shares for each Grubhub share is not enough to close a deal, but discussions are still ongoing, according to a...

General Atlantic Latest To Pony Up Cash For Stake In India’s Jio Platforms

May 17, 2020
The New York-based private equity firm General Atlantic closed an $870 million deal for a 1.3 percent stake in Jio Platforms, the digital subsidiary of Reliance Industries in India. The...

Big Tech Firms To Appear Before House Antitrust Subcommittee

July 09, 2019
Representatives from Amazon, Apple, Facebook and Google are scheduled to appear before the House Antitrust Subcommittee. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...