Reviews news and trends

FTC Approves Final Order Against AI-Enabled Consumer Review Platform Sitejabber
Legal & Regulation // January 03, 2025

The Federal Trade Commission (FTC) has approved a final order against Sitejabber, the provider of an artificial intelligence (AI)-enabled consumer review platform, prohibiting the company from making or facilitating misrepresentations about ratings and reviews. Get the Full Story Complete the form to unlock this article and enjoy unlimited...

Yelp Adds AI-Powered Insights to Its Business Reviews
Artificial Intelligence // December 10, 2024

Online business directory Yelp has debuted several new features, including AI-powered insights to its reviews. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Yelp to Expand Services Advertising Revenues With RepairPal Acquisition
Partnerships // November 08, 2024

Local business information platform Yelp plans to acquire auto services platform RepairPal for about $80 million in cash. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

Amazon Uses Technology and Legal Action to Combat Fake Reviews
Cybersecurity // October 14, 2024

Amazon said Monday (Oct. 14) that it has been using legal action and other methods to combat fake reviews and prevent those reviews from being seen by customers. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...

Interviews & Exclusives
Millennials Pull Rank as Brand Ambassadors; Gen Z Tougher Customers

February 29, 2024
With so much consumer review information accessible on the go, the days of simply rolling the dice and taking a chance on a local restaurant appear to be fading.  Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe […]

FinServ Matchmaker SuperMoney Tops $2B In Loan Requests

August 12, 2019
Most people make big purchases not so much with the total cost of ownership in mind, but how much it costs them on a monthly basis. In fact, SuperMoney founder...

Quick Reads
Yelp Lets Users Book Tables From Within ChatGPT

August 10, 2026
Review/reservation platform Yelp has launched an integration with OpenAI’s ChatGPT. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications from PYMNTS and […]

FTC Approves Final Order Against AI-Enabled Consumer Review Platform Sitejabber

January 03, 2025
The Federal Trade Commission (FTC) has approved a final order against Sitejabber, the provider of an artificial intelligence (AI)-enabled consumer review platform, prohibiting the company from making or facilitating misrepresentations about ratings and...

Yelp Adds AI-Powered Insights to Its Business Reviews

December 10, 2024
Online business directory Yelp has debuted several new features, including AI-powered insights to its reviews. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

Yelp to Expand Services Advertising Revenues With RepairPal Acquisition

November 08, 2024
Local business information platform Yelp plans to acquire auto services platform RepairPal for about $80 million in cash. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...