Roi news and trends

How Vanguard Turned AI Ambition Into $500 Million in Value
artificial intelligence // October 28, 2025

Vanguard Group has turned artificial intelligence from a pilot program into a profit engine, generating more than $500 million in measurable business value across customer service, analytics and software development, according to MIT Sloan Management Review. The $11 trillion asset manager’s methodical rollout shows how...

OpenAI Buys Personal Finance App Roi
Acquisitions // October 07, 2025

OpenAI has acquired artificial intelligence (AI)-powered personal finance app Roi. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this...

65% of Grocery Retailers Lack Real-Time Supply Chain Data
Retail // March 25, 2025

A comprehensive study of U.S. grocery and non-grocery retailers with annual revenues exceeding $500 million has laid bare the critical link between data readiness and financial performance. And it found that companies failing to effectively leverage data are significantly lagging behind their more data-savvy counterparts....

AI Gives Customer Service Positive Revenue Spin
artificial intelligence // March 24, 2025

Enterprises are expanding their use of artificial intelligence (AI) in customer experience to encompass the entirety of the process, not just relegating it to back-office tasks. In addition to speeding up the work of customer experience (CX) teams, it also makes customers feel heard and...

Interviews & Exclusives
Agentic AI Is Reframing the Enterprise Buy-vs-Build Calculus

November 11, 2025
For decades, enterprise technology strategies have hinged on a deceptively simple question: should we build it, buy it, or partner for it? Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By […]

65% of Grocery Retailers Lack Real-Time Supply Chain Data

March 25, 2025
A comprehensive study of U.S. grocery and non-grocery retailers with annual revenues exceeding $500 million has laid bare the critical link between data readiness and financial performance. And it found...

AI Gives Customer Service Positive Revenue Spin

March 24, 2025
Enterprises are expanding their use of artificial intelligence (AI) in customer experience to encompass the entirety of the process, not just relegating it to back-office tasks. In addition to speeding...

90% of Healthcare C-Suite Sees Positive Return From GenAI

March 18, 2025
Generative artificial intelligence (GenAI) is rapidly transitioning from a futuristic concept to a tangible force reshaping the healthcare landscape. Get the Full Story Complete the form to unlock this article...

Quick Reads
OpenAI Buys Personal Finance App Roi

October 07, 2025
OpenAI has acquired artificial intelligence (AI)-powered personal finance app Roi. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications from PYMNTS and […]

Andreessen Horowitz Sells Lyft Shares To Saudi Arabia’s Prince

February 12, 2016
Lyft investors Andreessen Horowitz and Peter Thiel’s Founders Fund discreetly sold off part of their stakes to Saudi Arabia’s Prince al-Waleed bin Talal and his Kingdom Holding Co. for $148 million in a deal authorized...