Surcharges news and trends

New York Imposes New Limits on Credit Card Surcharges
Credit Cards // February 11, 2024

New York state has begun requiring merchants to provide greater transparency about credit card fees. A state law that went into effect Sunday (Feb. 11) limits credit card surcharges to the amount charged to the business by the card company. In addition, the law requires businesses to...

Will 99 Cents Burn Toast at the POS?
Platform Payments // June 26, 2023

After spending the last 20 minutes online deliberating over what you really need to round out your summer wardrobe, you’re ready to check out. You review your basket, apply the promo codes to get your discount, and check the total before clicking the buy button....

Nearly Three-Quarters of Cardholders Negatively View Retailers and Restaurants That Add a Credit Card Surcharge
Consumer Insights // May 19, 2023

Consumers have long ignored or simply lived with merchant surcharges, but that’s changing as bills and statements undergo intense scrutiny in the current economic crisis, bringing about questions as to when surcharge prompts could start eating away at loyalty. This is analyzed in the report...

What Merchants Are Doing Wrong With Credit Card Surcharges
Credit Cards // September 16, 2022

As inflation causes consumers to trade down and spend less, the notion of merchants adding a surcharge to credit card transactions is controversial and can be a deal breaker unless establishments are upfront about it, which is the route savvy merchants are taking. In studying...

Interviews & Exclusives
Nearly Three-Quarters of Cardholders Negatively View Retailers and Restaurants That Add a Credit Card Surcharge

May 19, 2023
Consumers have long ignored or simply lived with merchant surcharges, but that’s changing as bills and statements undergo intense scrutiny in the current economic crisis, bringing about questions as to when surcharge prompts could start eating away at loyalty. This is analyzed in the report “How Consumers Perceive Surcharge Prompts,” a PYMNTS and Payroc collaboration based on […]

Merchants Seek Bottom-Line Benefits From Credit Card Surcharges

May 12, 2022
Legal obstacles to surcharges on credit card transactions have been dropping for much of the past decade as courts continue to rule that the surcharges are permissible. This is good...

Surcharging Becoming More Acceptable to Merchants, Cardholders

November 29, 2021
As consumers learn more about the costs of accepting credit cards, they’re getting more comfortable with the practice of paying surcharges for the sake of convenience — as well as...

Payroc: Credit Card Surcharge Momentum Spreads To Healthcare

February 10, 2021
With 45 states now allowing merchants to pass along fees of up to 4 percent for the use of credit cards, the switch to so-called “surcharging” has officially taken on...

Quick Reads
PayJunction Adds Credit Card Surcharge Capabilities to Payment Acceptance Tool

March 05, 2024
PayJunction added credit card surcharge capabilities to its No-code Payments Integration platform. With the addition, independent software vendors (ISVs), developers and merchants can add credit card surcharging to Software-as-a-Service (SaaS)-based software in minutes, the tech-focused payments company said in a Tuesday (March 5) press release. “We’re excited that our revolutionary no-code solution is being used to unleash savings for […]

New York Imposes New Limits on Credit Card Surcharges

February 11, 2024
New York state has begun requiring merchants to provide greater transparency about credit card fees. A state law that went into effect Sunday (Feb. 11) limits credit card surcharges to the amount...

Uber Slaps Another New Fee On The Customer

October 25, 2017
Uber is hitting passengers with some new fees, created to entice drivers who don’t want to wait for slow passengers, drive longer distances for out-of-the-way pickups or deal with last-minute...