While many sectors use AI mainly for back-office tasks, telecommunications involve live infrastructure where problems can escalate quickly and manual coordination often fails. As 5G densification, growing traffic, and increasing service complexity challenge old operational models, operators are bringing AI agents into production. This move...
Telecom companies are adopting generative artificial intelligence (AI) and driving a shift in the industry. Initially focused on efficiency, this technology is set to change operations, customer service and market positioning. Get the Full Story Complete the form to unlock this article and enjoy unlimited...
T-Mobile was reportedly hacked in a recent cyberespionage attack on American and international telecommunications companies. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...
Great Britain’s telecom companies are under fire as consumers contend with Europe’s largest price hikes. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...
June 16, 2026
Robots navigating factory floors, drones inspecting power lines, and autonomous vehicles reading traffic all share the same constraint: They need to act in milliseconds. Sending data to a distant computing facility and waiting for a response takes too long. For machines operating in the physical world, that delay can mean a missed obstacle, a wrong […]
December 06, 2024
Telecom companies are adopting generative artificial intelligence (AI) and driving a shift in the industry. Initially focused on efficiency, this technology is set to change operations, customer service and market...
December 05, 2022
One billion people have cellphones but no bank account, a gap wireless providers may fill. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...
November 17, 2024
T-Mobile was reportedly hacked in a recent cyberespionage attack on American and international telecommunications companies. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive […]
August 28, 2023
Great Britain’s telecom companies are under fire as consumers contend with Europe’s largest price hikes. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...
October 04, 2017
Orange, the French telecom company, is gearing up to launch an online banking service in an effort to diversify its revenue. Get the Full Story Complete the form to unlock...