Telecoms news and trends

More Than Half of Telecoms Run AI Agents in Production, Google Cloud Finds
Artificial Intelligence // December 16, 2025

While many sectors use AI mainly for back-office tasks, telecommunications involve live infrastructure where problems can escalate quickly and manual coordination often fails. As 5G densification, growing traffic, and increasing service complexity challenge old operational models, operators are bringing AI agents into production. This move...

67% of Telecom Execs See GenAI Enhancing IT Services
Artificial Intelligence // December 06, 2024

Telecom companies are adopting generative artificial intelligence (AI) and driving a shift in the industry. Initially focused on efficiency, this technology is set to change operations, customer service and market positioning. Get the Full Story Complete the form to unlock this article and enjoy unlimited...

T-Mobile Network Reportedly Breached in Chinese Hacking Campaign
Cybersecurity // November 17, 2024

T-Mobile was reportedly hacked in a recent cyberespionage attack on American and international telecommunications companies. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

UK Telecoms Called Out as Bills Jump 17.3%
Economy // August 28, 2023

Great Britain’s telecom companies are under fire as consumers contend with Europe’s largest price hikes. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Interviews & Exclusives
Nvidia Wants Telecom to Run the Robotic Future

June 16, 2026
Robots navigating factory floors, drones inspecting power lines, and autonomous vehicles reading traffic all share the same constraint: They need to act in milliseconds. Sending data to a distant computing facility and waiting for a response takes too long. For machines operating in the physical world, that delay can mean a missed obstacle, a wrong […]

67% of Telecom Execs See GenAI Enhancing IT Services

December 06, 2024
Telecom companies are adopting generative artificial intelligence (AI) and driving a shift in the industry. Initially focused on efficiency, this technology is set to change operations, customer service and market...

Telecoms Have Unique Chance to Monetize 1 Billion Unbanked Cell Customers

December 05, 2022
One billion people have cellphones but no bank account, a gap wireless providers may fill. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

Quick Reads
T-Mobile Network Reportedly Breached in Chinese Hacking Campaign

November 17, 2024
T-Mobile was reportedly hacked in a recent cyberespionage attack on American and international telecommunications companies. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive […]

UK Telecoms Called Out as Bills Jump 17.3%

August 28, 2023
Great Britain’s telecom companies are under fire as consumers contend with Europe’s largest price hikes. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

Orange’s Online Bank To Open Early November

October 04, 2017
Orange, the French telecom company, is gearing up to launch an online banking service in an effort to diversify its revenue. Get the Full Story Complete the form to unlock...