Trust news and trends

Bakkt Ditches Custody Business, Names New Co-CEO, and Bets Everything on Crypto
Cryptocurrency // March 19, 2025

Bakkt Holdings is blowing it all up and starting fresh. The digital asset and payments platform on Monday (March 17) suffered a major blow when Bank of America and Webull announced they would not be renewing their commercial agreements with the company. On Wednesday (March 19),...

Why More Connectivity Means More Vulnerability for Cross-Border Payments
Cybersecurity // December 16, 2024

Today’s interconnected world is, well, increasingly connected. Fundamentally, that means it relies on trust. In the contemporary era dominated by digital payments and financial innovation, advances and threats alike are not isolated but interdependent. The complex reality of digital payments innovation can in some ways...

Bitpay Climbs Two Spots in PYMNTS Provider Ranking of Crypto Wallet Apps
Cryptocurrency // February 01, 2024

If you’re looking for a place to store your crypto, PYMNTS’ Provider Ranking of Cryptocurrency Wallets can help. Each month, PYMNTS uses metrics such as number of downloads, active users and more to determine the most popular crypto wallet apps in the industry. Bitpay gains...

Binance Leads Provider Ranking of Cryptocurrency Wallets Into the New Year
Cryptocurrency // December 29, 2023

If your New Year’s resolution for 2024 is to get into cryptocurrency, PYMNTS’ Provider Ranking of Cryptocurrency Wallets is here to help. Each month, PYMNTS uses metrics such as number of downloads, active users and more to determine the most popular crypto wallet apps in...

Interviews & Exclusives
Legacy Identity Systems Push Billions Out the Back Door

November 28, 2025
Identity makes the world of commerce and payments go ‘round. But its fundamental role in driving modern customer experiences and defending against fraud can often fade to the background. Many companies have treated identity the way they treat insurance policies, office leases, or compliance filings: necessary, occasionally painful, rarely transformative. As long as it met […]

Why More Connectivity Means More Vulnerability for Cross-Border Payments

December 16, 2024
Today’s interconnected world is, well, increasingly connected. Fundamentally, that means it relies on trust. In the contemporary era dominated by digital payments and financial innovation, advances and threats alike are...

84 Pct of SMB Customers Would Accept a Bit of Checkout Friction for Better Security

September 01, 2021
Trust and reputations take a lifetime to build, they say – but can be destroyed in mere seconds. Consumers expect companies to protect their data. And they’re willing – in...

Digital Receipts Seen As FI, Consumer Commerce Game Changer

June 24, 2021
Digital commerce may be happening at the speed of light — but too often, the receipts we get for all those things we buy leave much to be desired. When...

Quick Reads
PayPal Joins Coinbase Crypto Compliance Initiative TRUST

August 23, 2022
Payments giant PayPal joined the Coinbase compliance initiative called the Travel Rule Universal Solution Technology (TRUST), launched in February as an industry-driven solution to comply with the requirement, while at the same time protecting the security and privacy of digital assets customers. TRUST is a platform that allows cryptocurrency exchanges to securely send the information […]

Coinbase, Fidelity, Robinhood Join TRUST AML Platform

February 16, 2022
Cryptocurrency firms Coinbase, Fidelity Digital Assets and Robinhood are among 18 virtual asset service providers (VASPs) joining the Travel Rule Universal Solution Technology (TRUST) platform that’s working to ensure digital...

Kount Launches AI Solution For Real-Time Identity Trust

February 10, 2020
Fraud prevention firm Kount is introducing the Identity Trust Global Network for the establishment of real-time identity trust using artificial intelligence (AI), Kount announced today (Feb. 10). The Boise, Idaho-based cybersecurity...

Salesforce Founder Calls Facebook ‘Cigarettes’ Of Society

December 30, 2019
Marc Benioff, the billionaire founder of Salesforce, said he bought TIME magazine because he sees a “crisis of trust,” and he called Facebook the new “cigarettes” of society, according to...