Ulta Beauty is finding that, by improving the consumer experience on its digital platforms, it is able to boost its eCommerce performance. On a call with analysts Thursday (March 14) discussing the beauty retailer’s fourth quarter fiscal 2023 financial results, Ulta Beauty CEO Dave Kimbell spoke...
When it comes to business-to-business (B2B) payments, a payment is never just a payment. That’s because commercial payments are two-party systems, at a minimum, where the actual payment is bookended and influenced by a variety of factors, workflows and features ranging from speed to security...
Authentication is crucial to ensuring the inner workings of today’s digital world keep moving seamlessly. That’s because authentication hiccups can hamstring an organization, resulting in lost sales and costly customer churn. A core component of both cybersecurity and organically scalable software access, frictionless identity and...
By some accounts, the omnichannel bank of the future has digital roots that trace back 20 years or more, Michael Haney, head of digital core at Technisys, told PYMNTS. From the rise of ATMs to the ubiquity of voice and keypad prompts on the phone,...
April 23, 2025
Payment innovation needs payments infrastructure, and payments infrastructure needs usability. These are the twin engines of scalability, and design contributes heavily to the user experience (UX) layer. “One of the most difficult things to do is creating exemplary experiences and doing that consistently across a global, regionally diverse product landscape. Visa’s design system helps us […]
November 17, 2022
By some accounts, the omnichannel bank of the future has digital roots that trace back 20 years or more, Michael Haney, head of digital core at Technisys, told PYMNTS. From...
June 08, 2022
Small- to medium-sized businesses (SMBs) face numerous obstacles to sustainable business growth, not the least of which is managing payments. For many growing buyers and suppliers, the timing of payments...
February 17, 2022
When accessing their digital financial accounts, customers want to have a choice of channels and devices to use. They also want to have a great user experience (UX), whether via...
June 02, 2022
Security is an essential component in determining whether a consumer trusts their financial provider, but so too is a good user experience. PYMNTS’ research finds that trusted user experiences are highly important to consumers when accessing digital accounts. In fact, 80% of consumers say that having a good user experience has a “very” or “extremely” […]
May 08, 2020
With most of Apple’s retail stores remaining closed due to the coronavirus pandemic, the tech giant is introducing a new hub to streamline the shop-from-home experience. The new portal offers...
