Payment innovation needs payments infrastructure, and payments infrastructure needs usability. These are the twin engines of scalability, and design contributes heavily to the user experience (UX) layer. “One of the most difficult things to do is creating exemplary experiences and doing that consistently across a...
The user experience is everything when it comes to any online interaction — but especially in eCommerce, where the last few moments, at checkout, can make or break a transaction. A dearth of payment methods on offer, or friction-filled input of card details or coupon...
Not all B2B payments have a great user experience (UX). But all great B2B payments elevate the end-user experience. The problem with building convenience into business payments is that, while in theory it sounds relatively simple, in practice it ends up being incredibly difficult. B2B...
As consumers seek out simple, intuitive online shopping experiences, Mercado Libre is seeing its artificial intelligence (AI) efforts to improve the user journey pay off. The Latin American eCommerce platform shared in its fourth quarter 2023 financial results, reported Thursday (Feb. 22) that, throughout the fiscal year,...
December 11, 2025
Vertical software companies have built thriving businesses by deeply understanding niche industries. Education technology platforms, for example, manage enrollment, tuition schedules and financial aid. Healthcare systems coordinate scheduling, billing codes and insurance workflows. Field-service platforms help contractors dispatch crews, track jobs, and manage customers. But findings in the October 2025 Payment Processing Tracker® Series, a PYMNTS […]
April 23, 2025
Payment innovation needs payments infrastructure, and payments infrastructure needs usability. These are the twin engines of scalability, and design contributes heavily to the user experience (UX) layer. “One of the...
January 24, 2025
The user experience is everything when it comes to any online interaction — but especially in eCommerce, where the last few moments, at checkout, can make or break a transaction....
December 14, 2023
Introduction: Online sellers are consistently grappling with the delicate balance of upholding robust security measures while providing customers with a seamless shopping experience. Central to striking this balance is the...
December 04, 2023
In a digital age where making meaningful connections can be challenging, Bumble For Friends is making it easier for people to connect and make friends online. With the introduction of two updates on Monday (Dec. 4) — AI-powered conversation starters and Plans — Bumble For Friends enhances the user experience and fosters deeper connections, according to […]
June 22, 2023
Robinhood Markets announced on Thursday (June 22) the acquisition of San Francisco-based FinTech firm X1, which offers users a no-fee income-based credit card with rewards on each purchase. The $95...
May 02, 2023
1-800-FLOWERS.COM has acquired SmartGift to expand its consumer and corporate gifting capabilities. The acquisition will add the functionality of SmartGift’s intelligent gifting platform to 1-800-FLOWERS.COM’s family of brands focused on providing gifts, the...
April 27, 2023
Buy now, pay later provider Splitit has unveiled what it calls a “super-fast” payment experience. Introduced Tuesday (April 25), SplititExpress lets buy now, pay later (BNPL) customers check out in under two seconds...
