
Online Sellers: The Future Is Multichannel
Data: Nearly Half of Online Marketplace Sellers See Social Media As Hub For Future Growth
While many sellers leveraged online marketplaces during the pandemic to expand sales, nearly half believe that their future growth prospects are on other platforms, especially social ones. In Online Sellers: The Future Is Multichannel, PYMNTS surveyed 317 online sellers to understand their use of digital channels to grow their businesses.
Inside the May Report
- 13%: Share of sales the average marketplace sellers completes in physical stores
- 58%: Portion of sales revenue generated by marketplaces
- 7%: Share of firms that operate through a single marketplace
PYMNTS Special Reports
-
Holiday Retail’s AI Test Starts With Who Gets to Hit Buy
-
Will the 2026 Shopping Season Go Agentic?
-
How Consumers Decide Which Credit Card to Pay With
-
Workers Say Fears About GenAI Taking Their Jobs is Overblown
-
The State of Fraud and Financial Crime in the U.S. – November 2024
-
GenAI and Voice Assistants: Adoption and Trust Across Generations
-
New Data: Defining the New Buy Now, Pay Later Consumer
-
Vacation Multiplication: Americans Opt for Quantity Over Quality in Summer Travel
-
Despite Optimism in NY Fed Survey, 83% of Consumers Express Concerns About Economic Outlook
-
Focus on Europe
-
How Consumers Want to Live in the Voice Economy
-
Traditional FIs Fight Digital Alternatives For Consumer Trust
-
Changes in Grocery Shopping Habits and Perception
-
Streamlining Bill Payment: How Frictionless Experiences Drive Customer Engagement
-
The Benefits Of Membership: Mass Retailers And Subscription
-
Digital Care Connection: How Telehealth And Digital Payments Can Expand Mental Healthcare Access
-
Mass Payments
-
Inspiring Trust In The New Digital Economy
-
AskPYMNTS: What Is A Bank? What U.S. Consumers Think About The Key Issues Driving The Connected Economy
-
VIRTUAL REALITY IN RETAIL
-
ENTERPRISE RETAIL GROCERY
-
Connected Consumer