Retail
Ocado to Offer Grocery Tech to More Customers After Exclusivity Deals End
Tuesday 30th December - 10:57 am
Ocado Group is set to offer its grocery technology to more potential customers after its ...Walmart Website and App Outage Impacts Thousands of Customers
Tuesday 30th December - 9:27 am
Walmart’s app and website reportedly suffered an outage Tuesday (Dec. 30), affecting thousands of customers. More ...2025: The Year AI Agents Entered Payments and Changed Who’s in Control
Tuesday 30th December - 4:00 am
This year, artificial intelligence shifted from assisting to acting. Agentic AI, systems that can plan multistep ...Malls Draw Gen Z Shoppers by Providing Opportunities to Socialize
Monday 29th December - 5:40 pm
Malls are drawing Gen Z shoppers by catering to young people’s desire to socialize in ...Coupang Makes Billion-Dollar Apology After Record Data Breach
Monday 29th December - 8:44 am
South Korean retailer Coupang is preparing to compensate customers impacted by a massive data breach. The eCommerce company ...Checkout Becomes the New Battleground for Loyalty Dollars
Monday 29th December - 4:02 am
Watch: How Smart Basket Redesigns the Economics of Loyalty Brands and merchants are competing for consumer ...Retailers Feel Shortchanged by Penny Shortage
Sunday 28th December - 7:30 pm
America’s retailers are reportedly unhappy with the end of penny production. According to a recent report ...Activist Investor TCIM Makes ‘Significant’ Investment in Target
Friday 26th December - 8:17 pm
Toms Capital Investment Management (TCIM), a U.S. hedge fund known to be an activist investor, ...Walmart Increasing NYC Sales Despite No Physical Stores
Friday 26th December - 3:52 pm
Walmart is reportedly gaining a growing amount of online business in New York City. The retailer ...Walking in a Payments Wonderland
Thursday 25th December - 4:00 am
(2025) Snow falls soft on legacy rails, Paper checks stuck in the mail. We gather ‘round the dashboard ...Big Tech Moves Toward Specialized AI and Immersive Retail
Tuesday 23rd December - 7:48 pm
From new multimodal artificial intelligence (AI) models to immersive storytelling spaces and agent-driven enterprise tools, ...Tanger CEO Stephen Yalof Says Holiday Shoppers Seek Value
Tuesday 23rd December - 5:41 pm
Holiday shoppers are willing to spend but are looking for value, Tanger CEO Stephen Yalof ...Average Value of Card-Not-Present Debit Transactions Dips, Fed Says
Tuesday 23rd December - 3:40 pm
Consumers continue to spend more on their debit cards, although the rate of growth has ...Holiday Shoppers Increase Their Use of Cross-Channel Shopping and AI Tools
Tuesday 23rd December - 11:43 am
American consumers spent more this holiday season while using cross-channel shopping and artificial intelligence (AI) ...Saks Considers Chapter 11 Bankruptcy as $100M Debt Payment Comes Due
Tuesday 23rd December - 9:24 am
Saks Global is considering bankruptcy while facing a $100 million-plus debt payment, Bloomberg reported Monday ...Instacart Halts Algorithmic Price Testing Following Consumer Reports Study
Monday 22nd December - 3:36 pm
Instacart is suspending its price testing practice on its grocery delivery platform, according to a ...Pandora Embraces AI Agents, Gets New CEO
Monday 22nd December - 1:06 pm
Jewelry retailer Pandora is seeing the benefits of agentic artificial intelligence amid a leadership change. The ...Visa Maps a Path to Agentic Commerce That Feels Familiar — and Safe
Monday 22nd December - 4:00 am
Watch more: Monday Conversation: Visa’s Rubail Birwadker A digital assistant can already do a lot of ...AI-Driven Convenience Is Replacing Traditional Shopping for Consumers
Friday 19th December - 2:00 pm
Consumers are increasingly comfortable completing purchases directly inside artificial intelligence (AI) platforms, signaling a potential ...75% of Retailers See Embedded Finance as a Top Priority
Friday 19th December - 4:00 am
Retailers are no longer treating embedded finance as a checkout enhancement. The data show it ...Amazon and Walmart See Intent as 2026’s Holy Grail
Thursday 18th December - 2:07 pm
Among retail’s most dominant themes in 2025 was that the next era of competition is ...Inflation Cools Overall But Consumers Stay Value-Driven
Thursday 18th December - 11:55 am
After weeks of a government shutdown, economic data continue to roll in, and the latest ...Agentic Commerce Tests Whether Payments Can Stay Invisible
Thursday 18th December - 4:00 am
Watch more: What’s Next In Payments: Paysafe’s Roy Aston In payments, the most meaningful breakthroughs can ...Consumer Intent Becomes a Brand’s Most Monetizable Asset
Wednesday 17th December - 4:01 am
Watch more: Digital Shift: Spreedly’s Adam Hiatt For more than two decades, eCommerce innovation has been ...Fashion Retailer Revolve Expands Affirm’s Flexible Payment Options to Canada and UK
Tuesday 16th December - 6:01 pm
Revolve Group, a fashion retailer for millennial and Generation Z consumers, now offers Affirm’s flexible ...Wix Turns to Stripe to Expand Local Payment Offerings in Europe
Tuesday 16th December - 4:28 pm
Wix has teamed with Stripe to offer more local payment options in Europe. Although Wix Payments ...Square and Thrive Team to Help Retailers Manage Inventory
Tuesday 16th December - 4:03 pm
Square has expanded its partnership with inventory management reporting system Thrive. The expanded collaboration is designed ...Retail Sales Stall as Paycheck-to-Paycheck Pressure Builds
Tuesday 16th December - 11:40 am
After weeks of delay, a fresh wave of government data is finally offering a clearer ...TikTok Sees 84% Jump in Black Friday and Cyber Monday Livestream Shopping
Tuesday 16th December - 11:18 am
Livestream shopping is popular in China, but it hasn’t caught on in the United States. That ...Temu Enables Shopify Merchants to List Products on Its Marketplace
Monday 15th December - 4:59 pm
Temu has launched an app that enables Shopify merchants to list products on Temu’s marketplace ...Klarna Launches Open Standard for Agentic Commerce
Monday 15th December - 3:43 pm
Klarna launched an open standard that it said makes products easily discoverable and understandable by ...Walmart Completes Street-Front Retail Lineup at New Corporate Campus
Friday 12th December - 7:01 pm
Anthropologie, Chipotle and Starbucks have become the final lease signees at Walmart’s new Home Office, ...Conversational AI Becomes New Front Door for Holiday Shopping
Friday 12th December - 6:39 pm
The traditional holiday shopping journey, a linear path of keyword searches, doom-scrolling and multi-step checkouts, ...Target Says Concept Store Reflects Its ‘Design-Driven Future’
Friday 12th December - 1:05 pm
Target has opened a concept store that the retailer said is part of its “design-driven ...Costco’s Digital Sales Surge 21% as Members Maintain Spending
Thursday 11th December - 8:28 pm
Costco’s digital transformation continues, as the fiscal first quarter delivered double-digit growth in digital comparable ...Walmart Uses Stores to Counter Amazon’s Speed Advantage
Thursday 11th December - 2:55 pm
When one thinks of retail competition, the battle between eCommerce and brick-and-mortar is typically what ...Shopify Brings Merchant Catalogs to ChatGPT, Perplexity and Copilot
Thursday 11th December - 2:43 pm
Shopify this week introduced its Agentic Storefronts to put merchant products directly into the AI ...Stripe Introduces Agentic Commerce Suite for Brands and eCommerce Platforms
Thursday 11th December - 2:18 pm
Stripe has introduced a new solution designed to help brands and eCommerce platforms sell through ...AI Agents Shift Power From Marketing to Metadata
Thursday 11th December - 4:00 am
Merchants have spent much of the eCommerce era obsessed over understanding a single buyer: the ...American Express Reports 9% Increase in Consumer Spending Around Thanksgiving
Wednesday 10th December - 4:49 pm
Consumer retail spending from the week before Thanksgiving through Cyber Monday (Dec. 1) was up ...Uber Teams With Shopify to Offer Merchants One-Hour Delivery
Wednesday 10th December - 3:29 pm
Uber has launched a collaboration with Shopify aimed at speeding delivery for merchants. The partnership makes ...Petco Files Data Breach Reports and Blames Inadvertent Software Setting
Wednesday 10th December - 2:17 pm
Petco has reported that a setting within one of its software applications made customers’ personal ...Amazon Grows Same-Day Fresh Grocery Delivery to 2,300 Communities
Wednesday 10th December - 1:45 pm
Amazon says its same-day perishable grocery delivery service has reached 2,300-plus communities. Now, Amazon is planning additional ...The Protocol Power Struggle Reshaping AI-Driven Commerce.
Wednesday 10th December - 7:00 am
Changes in how consumers shop and pay never happen all at once. The transformation doesn’t ...Amazon Debuts Shopping Features for Alexa+ Assistant
Tuesday 9th December - 3:18 pm
Amazon is rolling out new shopping features for its artificial intelligence (AI) assistant Alexa+. As reported Tuesday (Dec. 9) ...Verra Mobility’s New Platform Turns Cars Into Verified Payment Actors
Tuesday 9th December - 4:02 am
Watch more: The Digital Shift: Verra Mobility’s Stacey Moser Automakers have spent the past decade polishing ...Black Friday’s Big Traffic Shake-Up: Amazon Surges, Walmart Slips, Target Splits
Tuesday 9th December - 4:01 am
Retail’s triple crown of Walmart, Amazon and Target saw major shifts in who shopped this ...Ulta’s Digital and AI Investments Drive Growth in Beauty Sales
Monday 8th December - 6:22 pm
Ulta Beauty reported strong third-quarter results, with digital engagement rising, eCommerce up in the mid-teen ...New York Cash Payments Law to Take Effect in March
Monday 8th December - 4:40 pm
Food stores and retail establishments in New York are required to accept cash payments for ...Pinterest and Walmart Plan to Make Recipes Shoppable
Monday 8th December - 2:09 pm
Pinterest and Walmart plan to pilot a shoppable recipe experience in the United States and ...Unboxing Gifts for the Pet Who Tolerates You
Saturday 6th December - 4:00 am
On the holiday gift list, your pet is the only recipient who will neither say ...Fed Finds 4% Increase in Consumers Revolving Card Balances
Friday 5th December - 7:13 pm
Overall consumer credit growth slowed in October, but the headline number masks a trend: households ...Google Chrome Enables Autofill of Loyalty Card Numbers and Travel Details
Friday 5th December - 2:00 pm
Google is adding four new features to the autofill function of its Chrome browser that ...Target Says Shifting Order Fulfillment to Slower Stores Speeds Delivery and Reduces Costs
Thursday 4th December - 6:52 pm
Target is reportedly testing new ways to provide next-day delivery. The new models the retailer is ...Job Cuts Climb as Labor Economy Workforce Trades Down
Thursday 4th December - 6:01 pm
A trio of labor reports, spanning government, private sector data and PYMNTS Intelligence findings, shows ...Walmart Reinvents Its Footprint as Amazon Eyes Cutting Out USPS
Thursday 4th December - 4:40 pm
The defining retail battle of the 21st century has been around who controls the flow ...CEO Says Dollar General Is in ‘Second Inning’ of Digital Journey
Thursday 4th December - 12:37 pm
Dollar General’s omnichannel push into the rural United States continues, with a strategy that emphasizes ...Visa Reports 3X Leap in Fraud Attempts on Black Friday
Thursday 4th December - 10:38 am
Visa blocked 280% more suspected fraud attempts on Black Friday in the United Kingdom this ...Discount Retailers Drive Resurgent Demand for Retail Space
Wednesday 3rd December - 8:58 pm
Retailers’ demand for real estate reportedly picked up in the third quarter, reversing a decline ...Mastercard Pushes Agent Pay Into LatAm’s Digital Boom
Wednesday 3rd December - 4:46 pm
Digital commerce in Latin America has reached an inflection point as consumers move almost instinctively ...Albertsons Rolls Out Agentic AI for End-to-End Grocery Tasks
Wednesday 3rd December - 1:29 pm
Albertsons Companies launched a new AI-powered shopping assistant across all of its banner websites on ...Dollar Tree Earnings Show Big Wins With High-Income Value Shoppers
Wednesday 3rd December - 12:02 pm
Value-seeking customers at all income levels helped drive gains at Dollar Tree in the third ...Autonomous Agents Challenge Retailers to Earn Trust
Wednesday 3rd December - 4:00 am
For decades, retailers have chased the holy grail of frictionless commerce. “Buy in one click” became ...66% Cross-Border Shift to Digital Payments Raises Pressure on Global Merchants
Wednesday 3rd December - 4:00 am
Merchants chasing global growth are learning that cross-border sales succeed only when payments feel as ...Black Friday Retains Lead Over Cyber Monday Amid Record-High Weekend Sales
Tuesday 2nd December - 5:04 pm
A record number of consumers shopped during the five days from Thanksgiving Day through Cyber ...Costco Takes White House to Court Over Tariffs
Tuesday 2nd December - 12:08 pm
Costco has sued the Trump administration over what it calls the country’s “unlawful” tariffs. In a lawsuit filed last ...Consumers Use Rewards to Subsidize Holiday Spending
Tuesday 2nd December - 11:33 am
Consumers are using credit in strategic ways. This year’s Black Friday data gleaned by PYMNTS Intelligence ...AI Agents Turn Issuers Into Real-Time Decision Makers
Tuesday 2nd December - 4:03 am
New applications of artificial intelligence technologies, from dynamic wallets to autonomous shopping agents, are compressing ...Shopify Outage Locks Merchants Out on Cyber Monday
Monday 1st December - 4:54 pm
What should have been a Cyber Monday victory lap for Shopify turned into a midday ...Cyber Monday Spending Forecast to Climb 6% With AI’s Help
Monday 1st December - 3:32 pm
American consumers are projected to spend $14.2 billion for Cyber Monday. That’s up 6.3% from 2024 ...FIS Says ‘Smart Basket’ Helps Issuers Compete for Everyday Spend
Monday 1st December - 4:00 am
Personalization has become one of the most valuable but difficult promises in commerce, particularly at ...AI Fuels Record $11.8 Billion Black Friday eCommerce Boom
Sunday 30th November - 7:31 pm
Artificial intelligence-powered shopping tools have helped drive record levels of Black Friday spending this year. Shoppers ...Black Friday Sales Tick Up Amid ‘Uncertain Environment’
Sunday 30th November - 5:40 pm
American consumers upped their spending slightly during Black Friday amid an uncertain economic landscape. That’s according ...Yes, You Can Finance a Near-Orbit Ticket From Your Smartphone
Saturday 29th November - 4:00 am
If your Cyber Monday cart still tops out at an air fryer and some half-off ...The SKU Series Highlights How Retailers Use Data and AI to Drive Sales
Friday 28th November - 4:03 am
Walk into a CVS pharmacy. Scroll a live auction on Whatnot. Book a salon visit ...
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