PYMNTS Intelligence

Banks Overestimate Their Identity Defenses to the Tune of $34B a Year

Banks Overestimate Their Identity Defenses to the Tune of $34B a Year
Banks Overestimate Their Identity Defenses to the Tune of $34B a Year
January 16, 2026  |  Digital Identity

As financial services firms push deeper into digital channels, identity verification has quietly become one of the most consequential—and most underestimated—forces shaping growth, risk and...

READ MORE >
Insurance Policyholders Now Rate Insurers by How Fast They Pay
Insurance Policyholders Now Rate Insurers by How Fast They Pay
January 15, 2026  |  Insurance

With policyholders facing more choices, more transparency and fewer switching barriers, insurers are discovering that retention is no longer protected by inertia but earned through...

READ MORE >
Payment Declines Hit Gen Z Harder Than Any Other Generation
Payment Declines Hit Gen Z Harder Than Any Other Generation
January 15, 2026  |  Checkout Conversion

Forget “access denied.” “Payment declined” is Gen Z’s new refrain. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

READ MORE >
Pay by Bank Finds Momentum as Consumers Rethink Cards
Pay by Bank Finds Momentum as Consumers Rethink Cards
January 15, 2026  |  Payments Innovation

One of the U.S. payments industry’s unfulfilled promises is that bank-to-bank transfers would one day loosen the grip of cards. Get the Full Story Complete...

READ MORE >
Tariffs Force Firms to Rethink Technology as a Survival Tool
Tariffs Force Firms to Rethink Technology as a Survival Tool
January 15, 2026  |  Economy

The volatility wrought by tariffs is no longer a background risk but a daily operational reality, forcing companies to make strategic decisions with incomplete data...

READ MORE >
Slow Payouts Are Starting to Cost Banks Consumer Trust
Slow Payouts Are Starting to Cost Banks Consumer Trust
January 14, 2026  |  Money Mobility

As consumers grow accustomed to instant digital interactions in nearly every aspect of their lives, the timing of when money arrives is no longer a...

READ MORE >
Walmart’s Closing the Amazon Online Sales Gap
Walmart’s Closing the Amazon Online Sales Gap
January 14, 2026  |  Walmart

Walmart’s online business is no longer defined by how far it trails Amazon, but by how quickly it is changing the structure of the retail...

READ MORE >
High Earners Make Card Installments a Pay-Later Power Tool
High Earners Make Card Installments a Pay-Later Power Tool
January 14, 2026  |  Payment Methods

Pay later is no longer a niche solution for cash-strapped consumers, as high earners increasingly use credit card installment plans to manage spending with precision...

READ MORE >
CFOs Discover AI Is Only as Strong as Their Data
CFOs Discover AI Is Only as Strong as Their Data
January 14, 2026  |  CFO

For years, artificial intelligence (AI) has been pitched to finance leaders as a faster way to do what they already do: close the books, reconcile...

READ MORE >