There is no shortage of pressure points where consumers are pushing for progress – faster payments, mobile wallets, unattended retail, 5G … take your pick....
The resale market is turning out to be one of the hottest trends of the young new year, and is gaining momentum as brick-and-mortar retailers...
The concept of brand voice took a literal turn this month, with Amazon’s latest rollout, Amazon Polly, an AWS product that provides neural network-based text-to-speech services. And...
Experiential marketing is one of the most commonly discussed and executed strategies in the 2020 connected commerce world. Anthropologie, for its part, is renowned for its creativity and innovation...
The fact that the last mile is the hardest mile has become something of a truism in online shopping. Bond, however, aims to help even the smallest online brands improve...
Adore Me has built a solid eCommerce presence with the help of technology and a hyper customer focus, as the lingerie industry increasingly goes omnichannel. The company’s inventory...
Foxtrot, a small company out of Chicago, is reinventing convenience store retail and taking it uptown. The retailer features gifts as well as standard convenience store necessities, and shoppers...
Quick-service restaurants (QSRs) are moving to fulfill digital orders as quickly and smoothly as possible. Some operators, such as Chipotle, are even launching store designs that showcase pick-up...
There’s not much argument against self-checkout systems as a means of improving the customer experience, but at least a temporary blowback to the technology has begun. Opposition from...