Connected Dining Report news and trends

Everyone’s a Critic: 49M Consumers Recently Posted Online Restaurant Reviews
Restaurant innovation // June 12, 2023

Word of mouth has always played a key role in helping restaurants build their brands. Social media and the internet — rather than making it obsolete — have made it all the more important. Consumers do not need to rely on friends and neighbors as...

Restaurants Face Growing Pressure From Ready-to-Eat Meals
Restaurant innovation // May 16, 2023

Working from home has become a fixture in the lives of many consumers and has resulted in consumers eating more meals at home. For nearly 100 million United States consumers, ready-to-eat meals provide the convenience and time savings they need, as many juggle long working...

58% of Restaurant Aggregator Customers Order From the Same Restaurants
Restaurant innovation // April 19, 2023

Just as the restaurant industry rebuilt itself, economic uncertainty rose to rechallenge it. Amid inflation concerns and the ever-present threat of a recession, attracting and retaining customers is crucial to surviving the next downturn. Get the Full Story Complete the form to unlock this article...

Most Consumers Drop Delivery for Pickup When Ordering Food
Restaurant innovation // February 24, 2023

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Interviews & Exclusives
Consumers Want Robots Out of Sight and Out of Mind When Eating Out

July 14, 2023
Automation has touched and transformed many aspects of daily life. Dining and food preparation have primarily remained on the sidelines — until now. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. […]

Everyone’s a Critic: 49M Consumers Recently Posted Online Restaurant Reviews

June 12, 2023
Word of mouth has always played a key role in helping restaurants build their brands. Social media and the internet — rather than making it obsolete — have made it...

Nearly 60% of Restaurants’ Best Customers Cutting Back on Tips

January 27, 2023
Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...