Digital Ordering news and trends

Custom 3D Cookie Cake Builder Takes Cue From Nike
Retail // September 28, 2024

As consumers expect interactive, customized eCommerce experiences, Great American Cookies is learning from sneaker brands and auto companies how to create an immersive, engaging ordering journey. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS...

Starbucks Looks to Its Roots for a Brand Refresh
Retail // September 13, 2024

In recent months, Starbucks has grappled with operational and financial challenges, compounding its struggle to maintain market dominance. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to...

McDonald’s To Experiment With ‘Digital Ordering Stations’
Unattended Retail // September 11, 2024

McDonald’s is reportedly launching a series of digital ordering stations that provide cashierless checkout options. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

DoorDash Sees Digital Orders Surge Despite Industry Headwinds
Earnings // August 02, 2024

As consumers look to cut costs amid ongoing financial pressures, DoorDash is seeing that digital ordering is largely protected from the traffic declines experienced across other channels in the restaurant industry. Get the Full Story Complete the form to unlock this article and enjoy unlimited...

Interviews & Exclusives
These 3 Connected Consumer Segments Will Define Commerce’s Next Decade

March 13, 2025
Once relegated to simple card-present transactions, digital payments today are deeply embedded into and across a web of connected devices, ultimately driving more personalized experiences and frictionless commerce. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to […]

2023 Was the Year of Restaurant Loyalty Relaunches

December 14, 2023
As ongoing financial challenges have continued to constrain consumers’ budgets throughout the year, restaurants have taken the opportunity to rethink the financial incentives they offer, relaunching their rewards programs with...

Without Better Tech, Restaurants Could Lose Digital-Savvy Diners, Says Curbit CEO

November 27, 2023
As restaurants become increasingly digital, the industry is facing the same challenges that some of the world’s largest businesses faced when they first became reliant on technology. Get the Full...

Quick Service Restaurants Double-Down on Technology to Gain Customers

November 01, 2023
The food service sector is transforming rapidly, and surviving in such a changing environment requires agile retail strategies.  Get the Full Story Complete the form to unlock this article and...

Quick Reads
McDonald’s To Experiment With ‘Digital Ordering Stations’

September 11, 2024
McDonald’s is reportedly launching a series of digital ordering stations that provide cashierless checkout options. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive […]

Starbucks Ex-CEO Urges Leaders to Return to Stores

May 06, 2024
Starbucks’ former CEO said the chain’s leaders need to spend more time at its stores. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...

Orders.co Debuts AI-Powered Restaurant Ordering Platform

October 23, 2023
Orders.co has unveiled artificial intelligence (AI)-powered online ordering and delivery tools for restaurants. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...

Vistry Unveils AI Customer Assistant Chatbot for Food Commerce

October 04, 2023
San Diego-based startup Vistry has introduced its conversational artificial intelligence (AI) platform for food commerce, featuring an AI customer assistant chatbot called LumoChat. Get the Full Story Complete the form...