Ai Assistant news and trends

Macy’s AI Closes the Sale Before Shoppers Walk Away
Artificial Intelligence // June 02, 2026

Seven in 10 online shopping carts are abandoned before purchase. Retailers have spent decades trying to close that gap through discount pop-ups, email reminders, loyalty incentives and recommendation engines. The rate hasn’t moved much. Get the Full Story Complete the form to unlock this article...

Meta Develops Easy-to-Use AI Agent for Consumers
Facebook / Meta // May 05, 2026

Meta plans to build an agentic artificial intelligence assistant for consumers that is comparable to OpenClaw but easier to use, The Financial Times (FT) reported Tuesday (May 5), citing unnamed sources. Get the Full Story Complete the form to unlock this article and enjoy unlimited...

Home Depot Recruits Ford Tech Leader to Scale Agentic AI
Retail // April 02, 2026

The Home Depot has named Ford Motor Company artificial intelligence leader Franziska Bell to head the home improvement retailer’s integration of agentic AI and machine learning. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS...

Wells Fargo Says Convenience and Personalization Drive Adoption of Virtual Assistant
Banking // March 26, 2026

Wells Fargo said Thursday (March 26) that less than three years after it launched its artificial intelligence-powered virtual assistant Fargo, the assistant has helped customers with more than 1 billion transactions. Get the Full Story Complete the form to unlock this article and enjoy unlimited...

Interviews & Exclusives
Worldpay Speeds Up AI Investments as Virtual Shopping Assistants Take Off

June 23, 2025
Watch more:  Agentic AI Could Change Everything — Are Payments Players Ready? Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications from […]

Facebook Messenger 2.0: Lotsa Bots

April 19, 2017
Innovator, entrepreneur and architect of “the greatest show on Earth” P.T. Barnum famously said, “There is no such thing as bad publicity.” Get the Full Story Complete the form to...

Voice-Activated Tracker: Google Home Gets Personal

April 18, 2017
Ready or not, here they come … marketers, that is. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content...

Quick Reads
Apple Shows AI Siri and Investors Aren’t Impressed

June 08, 2026
Apple unveiled its long-awaited Siri AI Monday (June 8), saying in a press release that the artificial intelligence-powered personal assistant can answer questions from the web and surface relevant information from the user’s personal messages, emails and photos. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to […]

Meta Develops Easy-to-Use AI Agent for Consumers

May 05, 2026
Meta plans to build an agentic artificial intelligence assistant for consumers that is comparable to OpenClaw but easier to use, The Financial Times (FT) reported Tuesday (May 5), citing unnamed...

Home Depot Recruits Ford Tech Leader to Scale Agentic AI

April 02, 2026
The Home Depot has named Ford Motor Company artificial intelligence leader Franziska Bell to head the home improvement retailer’s integration of agentic AI and machine learning. Get the Full Story...

Wells Fargo Says Convenience and Personalization Drive Adoption of Virtual Assistant

March 26, 2026
Wells Fargo said Thursday (March 26) that less than three years after it launched its artificial intelligence-powered virtual assistant Fargo, the assistant has helped customers with more than 1 billion...