Credit Denials news and trends

CFPB Says Lenders Must Explain AI-Driven Credit Denials
Regulation // September 19, 2023

The Consumer Financial Protection Bureau (CFPB) has released guidance for lenders who utilize artificial intelligence (AI) and complex models in their credit decision-making processes. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

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Credit Limit Denials Undermine Cardholder Trust

October 10, 2025
When consumers ask for more credit, they’re not just seeking spending power—they are testing trust. The new PYMNTS Intelligence and Elan Credit Card report reveals how a single “yes” or “no” can redefine customer loyalty, shape financial confidence and even shift market share. Behind every credit approval or denial is a data story about emotion, […]

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CFPB Says Lenders Must Explain AI-Driven Credit Denials

September 19, 2023
The Consumer Financial Protection Bureau (CFPB) has released guidance for lenders who utilize artificial intelligence (AI) and complex models in their credit decision-making processes. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this […]