Pymnts Intelligence news and trends

New Data Shows AI Anxiety Moving From the Front Office to the Front Lines
Consumer Insights // April 24, 2026

“The Resilience Deficit: Labor Workers in an Automated Economy,” the April 2026 edition of the “Wage to Wallet Index,” is a collaboration between PYMNTS Intelligence, WorkWhile and Ingo Payments. It examines how artificial intelligence and automation are reshaping the economic and job outlooks for lower-income...

Bots Are Turning Identity Verification Into a Full-Time Job
Identity // April 24, 2026

In the early days of digital commerce, identity verification was a front-door exercise. It represented a necessary, but narrow, checkpoint designed to confirm that a customer was who they claimed to be. Get the Full Story Complete the form to unlock this article and enjoy...

56% of SMBs Want More Flexible Card Programs
SMBs // April 23, 2026

For small businesses, the next credit story may not be about getting approved. It may be about finding a card that finally works the way the business does. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...

Merchants See a Bigger AI Prize if Consumers Trust the System
artificial intelligence // April 23, 2026

Autonomous commerce is no longer a future state. It is already reshaping how consumers spend. Scaling it, new data shows, demands more than capable technology. It demands trust. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...

Interviews & Exclusives
32% Increased Spending After Using a Credit Card App

April 24, 2026
A credit card’s place in a consumer’s wallet is now shaped as much by its app as by its rate, perks or brand, a shift that looks especially strong among younger cardholders and points to a more digital future for issuers. Get the Full Story Complete the form to unlock this article and enjoy unlimited […]

Bots Are Turning Identity Verification Into a Full-Time Job

April 24, 2026
In the early days of digital commerce, identity verification was a front-door exercise. It represented a necessary, but narrow, checkpoint designed to confirm that a customer was who they claimed...

56% of SMBs Want More Flexible Card Programs

April 23, 2026
For small businesses, the next credit story may not be about getting approved. It may be about finding a card that finally works the way the business does. Get the...

Merchants See a Bigger AI Prize if Consumers Trust the System

April 23, 2026
Autonomous commerce is no longer a future state. It is already reshaping how consumers spend. Scaling it, new data shows, demands more than capable technology. It demands trust. Get the...

Quick Reads
Tariffs and Missing Data Push Product Leaders Into Crisis Mode

December 22, 2025
U.S. middle-market companies are making high-stakes decisions with less visibility and less time, as tariffs collide with delayed economic data and cooling demand, forcing product leaders into defensive mode. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe […]

Retailers Elevate Embedded Finance as Risk and Complexity Rise

December 22, 2025
Retailers are moving quickly to tighten control over how consumers pay, as new PYMNTS Intelligence data shows embedded finance shifting from a background capability to a frontline business priority. Get...

Rite Aid Attributes Bankruptcy Return to Empty Shelves, Shopper Trade-Down

May 06, 2025
Rite Aid has claimed in a court filing Tuesday (May 6) that its inability to sustain a successful recovery and its subsequent return to bankruptcy protection is primarily due to...

Gen Z Accounts for Largest Increase in Paycheck-to-Paycheck Consumers

March 14, 2025
Generation Z saw the sharpest increase in the number of people living paycheck to paycheck over the past two years. Get the Full Story Complete the form to unlock this...