Pymnts Intelligence news and trends

Why Gen Z Shops Merchants That Offer Pay Later Plans
Consumer Finance // May 16, 2024

Pay later plans have gained value since they offer consumers flexibility and better spend management. PYMNTS Intelligence reveals consumers’ preferences for these plans, particularly around buy now, pay later (BNPL) options. For example, Generation Z has kept a steady use rate for pay later plans...

Fed Surveys Find Lasting Appeal for Faster, Digital Transactions
Faster Payments // May 15, 2024

Consumers and businesses — running the gamut of transaction types and across demographics —  are pivoting toward faster and digital payment options.  Overall, as detailed in two reports by Federal Reserve Financial Services, last year saw a 31% increase in digital wallet use by businesses, and a...

Customer Satisfaction Concerns Drive eCommerce Merchants’ Security Upgrades
Security & Fraud // May 15, 2024

Ninety-five percent of eCommerce merchants have either already started enhancing their anti-fraud resources or plan to do so before the year is out. That is one key takeaway from “Fraud Management in Online Transactions,” a PYMNTS Intelligence collaboration with Nuvei that looks at the fraud-related challenges...

93% of Truck Drivers Want Instant Payments
Faster Payments // May 15, 2024

Truck drivers help keep the supply chain functioning, but the turnover rate is high in the industry — a reality that can have ripple effects across the entire U.S. economy. PYMNTS Intelligence’s “Generation Instant: How Truckers Use Instant Payments to Support Their Lifestyles” revealed that...

Interviews & Exclusives
Why Gen Z Shops Merchants That Offer Pay Later Plans

May 16, 2024
Pay later plans have gained value since they offer consumers flexibility and better spend management. PYMNTS Intelligence reveals consumers’ preferences for these plans, particularly around buy now, pay later (BNPL) options. For example, Generation Z has kept a steady use rate for pay later plans in the past six months. This counterbalances a slight dip […]

Customer Satisfaction Concerns Drive eCommerce Merchants’ Security Upgrades

May 15, 2024
Ninety-five percent of eCommerce merchants have either already started enhancing their anti-fraud resources or plan to do so before the year is out. That is one key takeaway from “Fraud...

75% of Large Banks Agree to Reimburse Victims of Authorized Fraud

May 14, 2024
The Federal Reserve’s FraudClassifier divides fraud into two categories: authorized fraud and its unauthorized counterpart. Authorized fraud occurs when a legitimate party initiates a payment only to have a bad actor intervene and hijack the...

34% of Consumers Haven’t Heard of Card-Linked Offers

May 13, 2024
Card-linked offers — promotions intended to entice consumers to use their credit and debit cards — are incredibly popular with consumers. That is, once they use them. According to PYMNTS...

Quick Reads
Report: Nuvei on Verge of Buyout Deal With Advent

March 17, 2024
Canadian FinTech Nuvei is reportedly close to being acquired by private equity company Advent International. The payments processor, backed by actor/investor Ryan Reynolds, is in advanced discussions with Advent, The Wall Street Journal (WSJ) reported Sunday (March 17), citing sources familiar with the matter.  The WSJ noted that Nuvei’s $3 billion market capitalization would make […]

Consumers ‘Balancing a Lot’ as Retail Sales Slow

March 17, 2024
Consumers are growing more hesitant to spend following a long stretch of looser spending. That’s according to a Saturday (March 16) report by the Financial Times (FT), citing comments from...

Personal Loan Delinquencies Jump in Nov., Presaging Holiday ‘Hangover’

January 07, 2024
Americans ended 2023 dealing with increasing financial strain, relying more on personal loans. That’s according to a recent report by VantageScore, which warns that increased dependence on these loans and...

Construction Firms Wait 94 Days on Average to Get Paid

December 29, 2023
Digital technologies are being built to help solve one of the key challenges facing the construction industry: delayed payments. The construction industry’s days sales outstanding (DSO) stands at 94 days,...