Pymnts Intelligence/page/2 news and trends

48% of Online Shoppers Now Use AI Before Buying
Artificial Intelligence // July 16, 2026

AI agents have moved from the wish list to the shopping cart. The next test is simple: Can merchants keep control when software starts acting like a customer? Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...

Earned Wage Access Reaches Workers but Fails to Win Them
Payroll // July 15, 2026

On-demand pay was supposed to address a straightforward mismatch. Employees earn money every day, but traditional payroll systems release it every one or two weeks. When a car repair, utility bill or medical expense arrives between paychecks, workers may be forced to borrow even though...

78% of CFOs Say Payment Blind Spots Increase Customer Friction
Fraud Prevention // July 15, 2026

The best fraud prevention stops bad transactions and lets good ones move faster. But new findings in the June 2026 edition of The 2026 Certainty Project, a PYMNTS Intelligence and Plaid collaboration, reveal the ways in which that definition is no longer complete. Although nearly...

53% of Financially Strained Consumers Cut Nonessential Spending 
Consumer Insights // July 14, 2026

Consumers are still spending, but many are doing it with less room for error. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Interviews & Exclusives
Credit Unions Plan to Nearly Triple AI Payment Services

July 16, 2026
For credit unions (CUs), the race to strengthen AI capabilities may be decided by following through on the plans already in place rather than developing entirely new innovations. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to […]

Earned Wage Access Reaches Workers but Fails to Win Them

July 15, 2026
On-demand pay was supposed to address a straightforward mismatch. Employees earn money every day, but traditional payroll systems release it every one or two weeks. When a car repair, utility...

78% of CFOs Say Payment Blind Spots Increase Customer Friction

July 15, 2026
The best fraud prevention stops bad transactions and lets good ones move faster. But new findings in the June 2026 edition of The 2026 Certainty Project, a PYMNTS Intelligence and...

53% of Financially Strained Consumers Cut Nonessential Spending 

July 14, 2026
Consumers are still spending, but many are doing it with less room for error. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...

Quick Reads
Banks Use Payout Moments to Build New Customer Relationships

May 14, 2026
Payouts don’t have to be a one-time transaction. They can be the beginning of a bank’s relationship with a new customer, according to the PYMNTS Intelligence report “Banking Both Sides: Instant Payouts Turn Receivers Into Customers.” Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no […]

Product Search Dominates as 31% Use AI for Links

May 04, 2026
Consumers are increasingly turning to artificial intelligence to find the right pair of shoes or understand a new prescription. Recent data reveals that finding product links and researching health information...

Tariffs and Missing Data Push Product Leaders Into Crisis Mode

December 22, 2025
U.S. middle-market companies are making high-stakes decisions with less visibility and less time, as tariffs collide with delayed economic data and cooling demand, forcing product leaders into defensive mode. Get...

Retailers Elevate Embedded Finance as Risk and Complexity Rise

December 22, 2025
Retailers are moving quickly to tighten control over how consumers pay, as new PYMNTS Intelligence data shows embedded finance shifting from a background capability to a frontline business priority. Get...