Pymnts Intelligence/page/2 news and trends

Small-Business Banking Has a Segmentation Problem
Banking // May 18, 2026

The term “small business” has traditionally functioned as a sort of economic shorthand. Banks, payment companies, FinTech firms, and even policymakers spoke about small-and-medium-sized businesses (SMBs) as if they formed a single commercial bloc moving through the economy at roughly the same speed and under...

The Paycheck Safety Net Now Includes a Side Hustle
Consumer Finance // May 15, 2026

Side hustles have moved from optional income enhancers to a routine feature of household financial management, reflecting a labor market where steady pay is no longer assured. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...

Banks Use Payout Moments to Build New Customer Relationships
Banking // May 14, 2026

Payouts don’t have to be a one-time transaction. They can be the beginning of a bank’s relationship with a new customer, according to the PYMNTS Intelligence report “Banking Both Sides: Instant Payouts Turn Receivers Into Customers.” Get the Full Story Complete the form to unlock this article and...

Consumers Are Learning to Trust AI Through Shopping
artificial intelligence // May 14, 2026

Product link discovery has the highest adoption rate of any personal artificial intelligence (AI) task measured in a new PYMNTS Intelligence study, and it’s the only one that’s both already widespread and still growing. Get the Full Story Complete the form to unlock this article...

Interviews & Exclusives
More than 4 in 10 Digital Bank Users Prefer Wallets Over Cards

May 18, 2026
Digital bank customers are not just experimenting with new payment methods. They are increasingly reshaping what mainstream payments behavior looks like, particularly as mobile-first consumers lean into digital wallets and become more comfortable moving money directly from bank accounts. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access […]

Small-Business Banking Has a Segmentation Problem

May 18, 2026
The term “small business” has traditionally functioned as a sort of economic shorthand. Banks, payment companies, FinTech firms, and even policymakers spoke about small-and-medium-sized businesses (SMBs) as if they formed...

The Paycheck Safety Net Now Includes a Side Hustle

May 15, 2026
Side hustles have moved from optional income enhancers to a routine feature of household financial management, reflecting a labor market where steady pay is no longer assured. Get the Full...

Why the DIY KYC Model Is Facing a Fraud Reality Check

May 14, 2026
A collaboration between PYMNTS Intelligence and Trulioo, “Built or Bought: How KYC/KYB Ownership Shapes Risk, Cost and Growth” examines how companies’ choices about identity verification ownership shape fraud risk, operating...

Quick Reads
Banks Use Payout Moments to Build New Customer Relationships

May 14, 2026
Payouts don’t have to be a one-time transaction. They can be the beginning of a bank’s relationship with a new customer, according to the PYMNTS Intelligence report “Banking Both Sides: Instant Payouts Turn Receivers Into Customers.” Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no […]

Product Search Dominates as 31% Use AI for Links

May 04, 2026
Consumers are increasingly turning to artificial intelligence to find the right pair of shoes or understand a new prescription. Recent data reveals that finding product links and researching health information...

Tariffs and Missing Data Push Product Leaders Into Crisis Mode

December 22, 2025
U.S. middle-market companies are making high-stakes decisions with less visibility and less time, as tariffs collide with delayed economic data and cooling demand, forcing product leaders into defensive mode. Get...

Retailers Elevate Embedded Finance as Risk and Complexity Rise

December 22, 2025
Retailers are moving quickly to tighten control over how consumers pay, as new PYMNTS Intelligence data shows embedded finance shifting from a background capability to a frontline business priority. Get...