Pymnts Intelligence/page/5 news and trends

Credit Unions Outpace Digital Banks in Top-of-Wallet Conversion Battle
Credit Unions // May 23, 2025

The battle for the small and medium-sized business (SMB) share of wallet is heating up. While larger national and regional banks often leverage vast resources and extensive product suites, credit unions (CUs) possess unique strengths that position them as powerful contenders, particularly in specific segments...

Over Half of CFOs Turn to Third-Party Solutions Amid Economic Uncertainty
CFO // May 23, 2025

Facing persistent economic headwinds and business challenges, CFOs are abandoning traditional strategies in favor of technological adoption and external partnerships to navigate market uncertainty and pursue growth. According to recent findings by PYMNTS Intelligence, which surveyed CFOs from middle-market companies with annual revenues between $100...

Issuers Tap Item-Level Insights to Win Cardholders
Credit Cards // May 22, 2025

Credit card rewards, offers and perks play a central role in how consumers decide which card to use at checkout. Most consumers carry cards with entry-level incentives like cash back or points. These are often tied to a specific brand, retailer, airline or hotel. More...

54% of US Workers Wary of GenAI’s Impact on Jobs, Report Finds
Artificial Intelligence // May 22, 2025

Generative artificial intelligence presents a dual-edged sword for the American workforce, promising productivity gains while simultaneously sparking job displacement concerns. The PYMNTS Intelligence report “Workers Say Fears About GenAI Taking Their Jobs Is Overblown” was based on a survey of 2,881 consumers in the United...

Interviews & Exclusives
Card Issuers Maximize Customer Lifetime Value by Expanding Product Mix

May 23, 2025
Forget complicated finance jargon. Whether it’s giant bank JPMorganChase or financial technology startup Stripe, offering shoppers the right mix of credit and debit cards and knowing how they use them is the secret to boosting long-term profits. For companies that issue cards, it’s a constant battle to make sure each customer earns them the most […]

Credit Unions Outpace Digital Banks in Top-of-Wallet Conversion Battle

May 23, 2025
The battle for the small and medium-sized business (SMB) share of wallet is heating up. While larger national and regional banks often leverage vast resources and extensive product suites, credit...

Over Half of CFOs Turn to Third-Party Solutions Amid Economic Uncertainty

May 23, 2025
Facing persistent economic headwinds and business challenges, CFOs are abandoning traditional strategies in favor of technological adoption and external partnerships to navigate market uncertainty and pursue growth. According to recent...

Issuers Tap Item-Level Insights to Win Cardholders

May 22, 2025
Credit card rewards, offers and perks play a central role in how consumers decide which card to use at checkout. Most consumers carry cards with entry-level incentives like cash back...

Quick Reads
Rite Aid Attributes Bankruptcy Return to Empty Shelves, Shopper Trade-Down

May 06, 2025
Rite Aid has claimed in a court filing Tuesday (May 6) that its inability to sustain a successful recovery and its subsequent return to bankruptcy protection is primarily due to sparsely stocked store shelves and to trade-down from lower-income consumers. In this court declaration, Marc Liebman, Rite Aid’s chief transformation officer, detailed how post-emergence inventory […]

Gen Z Accounts for Largest Increase in Paycheck-to-Paycheck Consumers

March 14, 2025
Generation Z saw the sharpest increase in the number of people living paycheck to paycheck over the past two years. The share of Gen Z consumers living paycheck to paycheck...

Visa Says New Anti-Fraud Unit Blocked $350 Million in Scam Attempts

March 11, 2025
Visa says its new anti-fraud disruption department saved potential victims $350 million last year. The company’s scam disruption practice, announced Tuesday (March 11), part of Visa’s Payment Ecosystem Risk and...

Fed Survey: Businesses Now Face More Uncertainty Than Before Pandemic

December 26, 2024
According to the latest Survey of Business Uncertainty, firms are now more uncertain about their prospects than they were before the pandemic. The December survey, which is conducted monthly by...