Pymnts Intelligence/page/5 news and trends

Billing Problems Send Digital Customers Back to Support
Consumer Payments // September 21, 2026

Companies have spent years making it easier for customers to pay bills online. They have made less progress helping them fix a bill when something goes wrong. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...

Small Businesses That Track Customer Sources Report Stronger Growth
SMBs // September 21, 2026

For small businesses, knowing where a customer came from appears to be nearly as valuable as winning the customer in the first place. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...

Issuers Race to Win Spending Before the Card Arrives
Digital Payments // September 18, 2026

Waiting for a physical card to arrive is becoming less relevant to the moment when an issuer can start competing for a cardholder’s spending. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...

The Next Fraud Frontier Is the Impostor Who Passes Every Check
Cybersecurity // September 17, 2026

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications from PYMNTS and...

Interviews & Exclusives
Billing Problems Send Digital Customers Back to Support

September 21, 2026
Companies have spent years making it easier for customers to pay bills online. They have made less progress helping them fix a bill when something goes wrong. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our […]

Small Businesses That Track Customer Sources Report Stronger Growth

September 21, 2026
For small businesses, knowing where a customer came from appears to be nearly as valuable as winning the customer in the first place. Get the Full Story Complete the form...

Issuers Race to Win Spending Before the Card Arrives

September 18, 2026
Waiting for a physical card to arrive is becoming less relevant to the moment when an issuer can start competing for a cardholder’s spending. Get the Full Story Complete the...

The Next Fraud Frontier Is the Impostor Who Passes Every Check

September 17, 2026
Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Quick Reads
Crypto.com and PYMNTS Team on AI Predictions Market Contracts

August 31, 2026
AI’s accelerating economic impact is getting a trusted, independent source to measure how adoption is evolving. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to […]

Banks Use Payout Moments to Build New Customer Relationships

May 14, 2026
Payouts don’t have to be a one-time transaction. They can be the beginning of a bank’s relationship with a new customer, according to the PYMNTS Intelligence report “Banking Both Sides: Instant Payouts Turn...

Product Search Dominates as 31% Use AI for Links

May 04, 2026
Consumers are increasingly turning to artificial intelligence to find the right pair of shoes or understand a new prescription. Recent data reveals that finding product links and researching health information...

Tariffs and Missing Data Push Product Leaders Into Crisis Mode

December 22, 2025
U.S. middle-market companies are making high-stakes decisions with less visibility and less time, as tariffs collide with delayed economic data and cooling demand, forcing product leaders into defensive mode. Get...