Pymnts Intelligence/page/5 news and trends

63% of SMBs Turn to Cards for Payment Protection
SMBs // August 06, 2026

Small businesses don’t appear to need more payment options as much as they need better control over when money leaves the business. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...

AI Finds the Deal, Shoppers Still Make the Call
Retail // August 05, 2026

When it comes to retail shopping, consumers are largely using artificial intelligence as a shortcut through the growing complexity of eCommerce rather than as a replacement for making their own decisions. While AI is finding its strongest role in tasks that save time and simplify...

Payment Choice Now Defines The New American Shopper
Consumer Insights // August 05, 2026

American shoppers aren’t waiting for retail to catch up. They’re already using mobile devices and AI to find products, compare choices and decide where to spend. Their shopping habits are outpacing many merchant systems. Get the Full Story Complete the form to unlock this article...

Payment Friction Costs Middle Market Firms Nearly 2% of Annual Revenue
Digital Payments // August 05, 2026

Payment friction rarely arrives as one clearly identifiable expense. That’s probably why most executives think about payment friction as an inconvenience and not a hidden-in-plain-sight margin and revenue problem. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...

Interviews & Exclusives
The Usual Financial Lifelines Are Failing Labor Economy Workers

August 06, 2026
Paying an unexpected bill is often only the beginning of the financial problem. For many households, the larger challenge is what happens after the emergency has passed, when the next paycheck arrives already committed to covering the cost of the previous one. Get the Full Story Complete the form to unlock this article and enjoy […]

63% of SMBs Turn to Cards for Payment Protection

August 06, 2026
Small businesses don’t appear to need more payment options as much as they need better control over when money leaves the business. Get the Full Story Complete the form to...

Payment Choice Now Defines The New American Shopper

August 05, 2026
American shoppers aren’t waiting for retail to catch up. They’re already using mobile devices and AI to find products, compare choices and decide where to spend. Their shopping habits are...

Payment Friction Costs Middle Market Firms Nearly 2% of Annual Revenue

August 05, 2026
Payment friction rarely arrives as one clearly identifiable expense. That’s probably why most executives think about payment friction as an inconvenience and not a hidden-in-plain-sight margin and revenue problem. Get...

Quick Reads
Banks Use Payout Moments to Build New Customer Relationships

May 14, 2026
Payouts don’t have to be a one-time transaction. They can be the beginning of a bank’s relationship with a new customer, according to the PYMNTS Intelligence report “Banking Both Sides: Instant Payouts Turn Receivers Into Customers.” Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no […]

Product Search Dominates as 31% Use AI for Links

May 04, 2026
Consumers are increasingly turning to artificial intelligence to find the right pair of shoes or understand a new prescription. Recent data reveals that finding product links and researching health information...

Tariffs and Missing Data Push Product Leaders Into Crisis Mode

December 22, 2025
U.S. middle-market companies are making high-stakes decisions with less visibility and less time, as tariffs collide with delayed economic data and cooling demand, forcing product leaders into defensive mode. Get...

Retailers Elevate Embedded Finance as Risk and Complexity Rise

December 22, 2025
Retailers are moving quickly to tighten control over how consumers pay, as new PYMNTS Intelligence data shows embedded finance shifting from a background capability to a frontline business priority. Get...