Every Oscars season, Hollywood celebrates “human artistry” while quietly adopting whatever tech makes the deadline less terrifying. This year, artificial intelligence (AI) is the newest crew member: it doesn’t need a trailer, and it definitely won’t complain about craft-services hummus. The only catch? Nobody wants...
Generative artificial intelligence enabled Booking Holdings to reduce its customer service costs year over year, even as the company handled 10% more bookings, Booking Holdings Chief Financial Officer Ewout Steenbergen said Wednesday (Feb. 18). Get the Full Story Complete the form to unlock this article...
Across robotics, media production, healthcare administration, compliance and small-business front desks, startups raised capital by promising measurable output: robots on factory floors, video assets in production pipelines and prior authorizations processed. Get the Full Story Complete the form to unlock this article and enjoy unlimited...
Amazon is broadening the role of artificial intelligence (AI) across its business, rolling out a new generation of Alexa, exploring deeper access to OpenAI’s models and applying AI tools inside its film and television studios. Get the Full Story Complete the form to unlock this...
March 04, 2026
Generative AI is cementing its status as a near-term operating upgrade for U.S. product chiefs, with rising confidence that it can speed work while also improving control in sensitive areas such as security and compliance. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content […]
January 14, 2026
Shadow AI is rapidly becoming the generative AI risk that compliance leaders do not discover until something breaks. Even as enterprises deploy “approved” copilots and internal model platforms, employees are...
November 06, 2025
Generative artificial intelligence (AI) may be rewriting product playbooks, but it hasn’t yet written humans out of them. The newest PYMNTS Intelligence report, “From Spark to Strategy: How Product Leaders...
October 29, 2025
If there were any questions about what drove Google parent Alphabet towards its first ever quarter of notching more than $100 billion in sales, they were quickly laid to rest...
February 18, 2026
Generative artificial intelligence enabled Booking Holdings to reduce its customer service costs year over year, even as the company handled 10% more bookings, Booking Holdings Chief Financial Officer Ewout Steenbergen said Wednesday (Feb. 18). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — […]
February 04, 2026
Amazon is broadening the role of artificial intelligence (AI) across its business, rolling out a new generation of Alexa, exploring deeper access to OpenAI’s models and applying AI tools inside...
January 29, 2026
Google DeepMind has introduced Project Genie, an experimental research prototype that uses its latest world-model artificial intelligence (AI) to generate and explore interactive virtual environments, according to a Thursday (Jan....
January 14, 2026
Airbnb has named a former Meta AI executive to lead its tech operations. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...
