Short-term rental operators spent years pricing by hand, answering guest messages at midnight and chasing cleaners between checkouts. A growing number have stopped: artificial intelligence (AI) now handles pricing, guest communication, staff scheduling and maintenance coordination. Some operators are spending $30,000 to $50,000 a month...
Sona raised $45 million in a Series B funding round to accelerate the expansion of its artificial intelligence (AI) platform for frontline businesses such as hospitality, retail, healthcare and logistics. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...
A growing share of retail small businesses are not planning for the next downturn so much as financing their way through the next week, and PYMNTS Intelligence data showed just how thin that margin has become. Get the Full Story Complete the form to unlock...
The Super Bowl has always been a game. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you...
February 12, 2026
A growing share of retail small businesses are not planning for the next downturn so much as financing their way through the next week, and PYMNTS Intelligence data showed just how thin that margin has become. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS […]
August 11, 2025
Even as the hospitality industry innovates to enhance guest experiences, a quiet revolution is underway in its back offices, fundamentally reshaping how hotels manage their finances and interact with their...
July 11, 2025
Co-branded debit rewards are helping companies boost loyalty and customer engagement, Galileo Financial Technologies CEO Derek White writes in a new PYMNTS eBook, “Halftime 2025: Charting the Future of Payments.”...
July 09, 2025
When one thinks about hospitality innovation, it’s easy to picture smart rooms, contactless check‑in or artificial intelligence (AI)‑powered concierges. Get the Full Story Complete the form to unlock this article...
May 08, 2026
Airbnb is gaining innovation and efficiency through its use of artificial intelligence, the company said in a shareholder letter released Thursday (May 7). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. […]
April 01, 2026
Sona raised $45 million in a Series B funding round to accelerate the expansion of its artificial intelligence (AI) platform for frontline businesses such as hospitality, retail, healthcare and logistics. Get the Full...
January 08, 2026
Hospitality platform Toast is introducing “retail specific” capabilities for its Toast IQ artificial intelligence (AI) assistant. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...
December 12, 2025
Airbnb is using technology to stop disruptive parties before they start. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS...
