Returns Fraud news and trends

Shoppers Shun Retailers That Charge for Returns
Retail // December 01, 2024

Stricter return policies reportedly have some shoppers rethinking their choice of retailers. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...

Retailers Rethink Policies as Returns Fraud Spikes Everywhere
Retail // October 17, 2024

Returns fraud is a growing global issue, costing retailers billions annually. Recent estimates suggest that fraudulent returns account for up to 13% of total returns in the U.S., significantly impacting profit margins. With the rise of eCommerce, the potential for abuse has expanded, prompting brands...

Scammers Duped Apple Into Replacing $2.5 Million Worth of iPhones 
Apple // October 06, 2024

Two Chinese nationals have been jailed for tricking Apple into replacing counterfeit iPhones with authentic ones. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...

Loop Debuts Tool to ‘Offset’ the Cost of Returns
Retail // September 25, 2024

Loop has debuted a solution to help merchants offset the cost of returns and reverse logistics. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Interviews & Exclusives
Retailers Rethink Policies as Returns Fraud Spikes Everywhere

October 17, 2024
Returns fraud is a growing global issue, costing retailers billions annually. Recent estimates suggest that fraudulent returns account for up to 13% of total returns in the U.S., significantly impacting profit margins. With the rise of eCommerce, the potential for abuse has expanded, prompting brands to rethink their return policies. Get the Full Story Complete […]

Quick Reads
Amazon Sellers Hike Prices Over Returns Fees and Fraud

June 22, 2025
Amazon’s returns policy has reportedly become a sore point for some of the company’s sellers. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive […]

Shoppers Shun Retailers That Charge for Returns

December 01, 2024
Stricter return policies reportedly have some shoppers rethinking their choice of retailers. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...

Scammers Duped Apple Into Replacing $2.5 Million Worth of iPhones 

October 06, 2024
Two Chinese nationals have been jailed for tricking Apple into replacing counterfeit iPhones with authentic ones. Get the Full Story Complete the form to unlock this article and enjoy unlimited...

Loop Debuts Tool to ‘Offset’ the Cost of Returns

September 25, 2024
Loop has debuted a solution to help merchants offset the cost of returns and reverse logistics. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...