Contract logistics provider DHL Supply Chain, which is part of the DHL Group, has expanded its reverse logistics solutions by acquiring Inmar Supply Chain Solutions. Inmar is a division of Inmar Intelligence and a provider of returns solutions for the retail eCommerce industry, according to...
The surge in online shopping and practices like “bracketing”— ordering multiple sizes or variations with the intent to return unwanted items — has significantly increased return volumes, posing logistical and financial challenges for retailers, according to Hannah Bravo, CEO at Loop Returns. In fact, new...
Artificial intelligence (AI) helped holiday sales reach record levels this year, new Salesforce data shows. However, the company said in a report issued Monday (Jan. 6), high rates of returns could hinder the overall profit margins on the $1.2 trillion in global sales. “Retailers had...
The holiday season is the golden quarter for eCommerce, where businesses pull out all the stops to maximize sales. Yet, as the festive glow dims in January, a challenge of equal magnitude looms above the retail landscape: the holiday returns season. Let’s face it: no...
January 06, 2025
The surge in online shopping and practices like “bracketing”— ordering multiple sizes or variations with the intent to return unwanted items — has significantly increased return volumes, posing logistical and financial challenges for retailers, according to Hannah Bravo, CEO at Loop Returns. In fact, new data shows a 28% hike in returns over last year […]
October 17, 2024
Returns fraud is a growing global issue, costing retailers billions annually. Recent estimates suggest that fraudulent returns account for up to 13% of total returns in the U.S., significantly impacting...
September 21, 2023
From November 2022 to mid-January of the current year, no less than 10% of weekly orders were subject to returns. During periods of inflation and when households face budget limitations, there is...
March 28, 2022
As goes online sales growth, so grows the ocean of returns generated for any number of reasons, from fit to finances. The National Retail Federation (NRF) recently put a number...
January 15, 2025
Refunds platform Reshop has raised $17 million in funding and picked a new CEO. Anthony Eisen, co-founder and co-chief executive of Australian buy now, pay later (BNPL) firm Afterpay, will now lead Reshop, the company announced Wednesday (Jan. 15). “With Afterpay, our mission has always been to power an economy in which everyone wins, and […]
January 09, 2025
Contract logistics provider DHL Supply Chain, which is part of the DHL Group, has expanded its reverse logistics solutions by acquiring Inmar Supply Chain Solutions. Inmar is a division of...
January 06, 2025
Artificial intelligence (AI) helped holiday sales reach record levels this year, new Salesforce data shows. However, the company said in a report issued Monday (Jan. 6), high rates of returns...
December 01, 2024
Stricter return policies reportedly have some shoppers rethinking their choice of retailers. As The Wall Street Journal (WSJ) reported Sunday (Dec. 1), sometimes that means consumers doing more research into...
