Voice Ai news and trends

ElevenLabs Lets Brands Rent History’s Most Famous Voices
Artificial Intelligence // August 06, 2026

Thomas Edison never recorded an advertisement. Mark Twain never narrated an audiobook. Amelia Earhart never fronted an airline campaign. All three can now be hired to do exactly that through ElevenLabs’ Iconic Marketplace, a licensing platform connecting brands with the rights holders of history’s most...

Square and Google Let Restaurants Offer Conversational AI Ordering
Artificial Intelligence // August 06, 2026

Square has launched a new conversational AI restaurant offering in tandem with Google. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

AI Voice Agents Take Over the Retail Sales Floor
Artificial Intelligence // August 03, 2026

Retail spent two years bolting chatbots onto websites that could field a shopper’s specific questions but never close a sale. Voice agents built on models like OpenAI’s GPT-Realtime are changing that, holding real sales conversations, asking the same probing questions a floor associate would and...

Gradium CEO Says Voice AI Must Understand, Not Just Transcribe the Words
Artificial Intelligence // August 03, 2026

Watch more: Monday Conversation With Gradium’s Neil Zeghidour Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you...

Interviews & Exclusives
Gradium CEO Says Voice AI Must Understand, Not Just Transcribe the Words

August 03, 2026
Watch more: Monday Conversation With Gradium’s Neil Zeghidour Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications from PYMNTS and to the […]

Amazon Turns Alexa Into Its Next Storefront

May 14, 2026
For years, retail’s artificial intelligence (AI) ambitions revolved around making search smarter. Now, Amazon and Walmart—two of the world’s biggest retailers—are placing very different bets on what comes next. The...

Why Voice Is the New Middleware of Commerce

February 17, 2026
Voice technology has spent a decade as a high-tech novelty, a hands-free way to set timers or check the weather that consistently hit a ceiling at the point of transaction....

Could Voice Emerge as the Payments Power Tool?

December 17, 2025
Watch more: What’s Next in Payments: i2c’s John Bresnahan Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...

Quick Reads
Wispr Flow Raises $280 Million and Debuts Voice AI Model

August 17, 2026
Voice artificial intelligence (AI) startup Wispr Flow is now a $2 billion company after raising $280 million. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree […]

Square and Google Let Restaurants Offer Conversational AI Ordering

August 06, 2026
Square has launched a new conversational AI restaurant offering in tandem with Google. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...

Startup Telli Raises $15 Million to Replace Call Centers With AI Agents

July 23, 2026
telli raised $15 million in a seed round to develop its artificial intelligence (AI) agent builder focused on customer-facing AI agents. Get the Full Story Complete the form to unlock...

Nvidia Joins $100 Million Bet on Gradium Voice AI

July 09, 2026
Voice AI model builder Gradium has announced that an extension of its seed financing brought its funding to $100 million. Get the Full Story Complete the form to unlock this...