- April 23, 2024
Consumers find stores’ own online grocery platforms more accessible than third-party marketplace offerings, bucking broader retail trends. Now, major players such as Amazon and DoorDash are trying to win those ...
- April 23, 2024
PepsiCo is crediting its quarterly growth to resilient consumer behavior, especially on an international scale.
The soda and snack food giant on Tuesday (April 23) released earnings showing 2.3% net revenue growth, while ...
- April 23, 2024
When trying unfamiliar products online, consumers demand a high degree of expert, personalized guidance — the kind that they are used to getting in stores — and artificial intelligence (AI) ...
- April 23, 2024
Amazon has introduced grocery delivery subscriptions for Prime members and EBT users.
The new service, announced Tuesday (April 23), is launching in more than 3,500 locations around the U.S.
It gives Prime members willing to ...
- April 22, 2024
As ongoing financial challenges have grocery shoppers more cautious about their purchasing, many are seeking out digital rewards.
In its fourth quarter and full year fiscal 2023 financial results, Albertsons Companies shared that increases ...
- April 19, 2024
Many consumers may have traded down to private-label brands in earlier stages of the current period of high inflation, but now, according to Procter & Gamble, shoppers are consistently staying ...
- April 19, 2024
Forage and Uber Eats have partnered to offer online purchasing and delivery of groceries to Supplemental Nutrition Assistance Program (SNAP) Electronic Benefits Transfer (EBT) recipients.
The partnership will offer SNAP EBT grocery delivery to ...
- April 19, 2024
Half of Brazilian consumers are adopting Click-and-Mortar™ shopping strategies, and the country trails only Saudi Arabia in the Click-and-Mortar™ transformation. The approach blends online and in-store shopping experiences through digital ...
- April 18, 2024
Getir, the Turkish grocery delivery company that soared in value during the pandemic, is reportedly grappling with the need to cut costs and restructure as demand for its services wanes.
Investors ...
- April 18, 2024
Grubhub is expanding its grocery presence via a partnership with online marketplace Mercato.
The collaboration, announced Thursday (April 18), will bring Mercato’s inventory from more than 950 independent grocery stores nationwide to the Grubhub Marketplace.
“Grubhub ...
- April 17, 2024
Shoppers who are willing to leave their favorite retailers in search for better prices are hesitant to make the same kinds of changes when it comes to grocery shopping, PYMNTS ...
- April 17, 2024
Amazon is pushing sales of its Just Walk Out technology even as it pulls back on the checkout system in its own grocery stores, a move that comes as tech ...
- April 17, 2024
German grocery delivery startup Flink is reportedly receiving another 100 million euros ($106.7 million) from investors to extend its runway and try to outlast its competitors.
The startup is also in discussions ...
- April 17, 2024
Online shoppers want options for a wider range of grocery occasions, not just their weekly haul, Misfits Market CEO Abhi Ramesh said.
The online grocer on Wednesday (April 17) announced a ...
- April 16, 2024
As leading consumer-packaged goods (CPG) brands continue to raise their prices slowly but persistently, shoppers who are on the fence are looking for more affordable options.
According to a Reuters report ...
- April 16, 2024
When looking for deals online, grocery shoppers want the reassurance of buying from familiar, trusted companies, but they may be willing to sacrifice their loyalty to any given brand in ...
- April 12, 2024
Across restaurants, grocers and nongrocery retailers, self-service is gaining ground, and merchants are making smarter choices about how they apply it.
Take the restaurant industry, where a key concern is balancing ...
- April 12, 2024
According to PYMNTS Intelligence, 95 million consumers would welcome a single mobile app to help manage their banking and shopping activities.
This is one key finding in the report “Consumer Interest ...
- April 11, 2024
Amazon CEO Andy Jassy published his 2023 Letter to Shareholders Thursday (April 11), outlining how the company is changing and its goals for the future.
It’s a 28-minute read by Amazon’s own count. If you don’t ...
- April 10, 2024
In the recently-released “2024 Global Digital Shopping Index: SMB Edition,” PYMNTS Intelligence found most consumers today expect digital innovations when they shop. This expectation in practice often translates into a preference ...
- April 8, 2024
Uber Eats now has 1 million merchants around the world on its platform.
These partners include restaurants, grocers and convenience stores ranging from small businesses to international chains, Uber said in ...
- April 8, 2024
Australia is reportedly stepping up efforts to regulate its supermarket sector.
A new government study, the subject of a Monday (April 8) report by The Guardian, warns of the need to ...
- April 8, 2024
Makers and retailers of packaged foods and drinks are reportedly emphasizing value and discounts to a greater degree than they’ve done since the pandemic.
This trend marks a reversal of the ...
- April 8, 2024
When you think of subscriptions, an array of products and services likely come to mind.
From streaming services to pet foods to coffee pods to yoga classes, consumers of all ages ...
- April 5, 2024
Consumers want loyalty rewards, but not if it means having to work their way through a complicated digital interface.
Retailers including Albertsons and PetSmart are updating their programs to meet this demand for streamlined experiences.
Albertsons ...
- April 5, 2024
Forage now provides retailers with an omnichannel Electronic Benefits Transfer (EBT) processing solution.
The payment processor has expanded into in-store EBT processing, a service that joins the online EBT processing it has ...
- April 4, 2024
As grocers look for ways to make the economics of eCommerce work in their favor, some key players are finding that in-house delivery fulfillment may not be worth the cost.
Most ...
- April 4, 2024
How far will $100 go at the supermarket? Not as far as in 2019.
While food inflation has slowed in recent months, costs continue to climb at the grocery store, The Wall Street ...
- April 3, 2024
Since 2019, PYMNTS Intelligence has closely tracked the battle between the U.S.’s two top retailers, Walmart and Amazon, and each quarter we share our findings in our “Whole Paycheck Report.”
As ...
- April 2, 2024
As it redesigns its Amazon Fresh stores, Amazon is removing its Just Walk Out technology.
That technology will be replaced by the company’s smart shopping cart, the Amazon Dash Cart, Jessica ...
- March 29, 2024
Instacart is taking a tip from eCommerce giants such as Amazon, expanding its reach into more parts of consumers’ day-to-day routines with its new Instacart Developer Platform (IDP).
The grocery technology company announced Wednesday (March ...
- March 28, 2024
Consumers increasingly want digital innovation no matter where they shop. Industry giants typically hold an edge in providing more digital shopping features because of their size and scale. However, savvy ...
- March 26, 2024
Across continents, more retailers are adopting smart carts to lower their labor costs without driving up shrink.
Instacart and Associated Wholesale Growers (AWG) shared Monday (March 25) that they have expanded their partnership to offer more ...
- March 25, 2024
Instacart and Associated Wholesale Growers (AWG) have expanded their partnership to offer eCommerce and same-day delivery solutions to AWG’s member retailers.
This extended collaboration will simplify members’ access to Instacart’s grocery technology suite, ...
- March 25, 2024
Retail fulfillment company Fabric named eCommerce veteran Curt Avallone as its co-CEO.
The appointment comes as Fabric looks to expand its operations worldwide with a focus on eGrocery, according to a Monday (March 25) ...
- March 22, 2024
With Kroger selling off its specialty pharmacy business, it seems that retailers’ efforts to pack more and more into their stores may not always be the right move.
The Kroger Company announced plans to sell the ...
- March 21, 2024
Large players in the grocery industry took advantage of the pandemic’s supply chain problems to raise prices and profits and keep them high.
So said the Federal Trade Commission (FTC) in ...
- March 20, 2024
Integrating online features and in-store shopping is reshaping the shopping experience in the U.K. However, more than one-quarter of U.K. merchants don’t offer the digital shopping features customers want. Even ...
- March 18, 2024
Grocery store operator The Kroger Company plans to sell its specialty pharmacy business to CarelonRx, a subsidiary of Elevance Health.
Kroger has entered into a definitive agreement for the sale, the company said in a ...
- March 14, 2024
The latest reading on retail sales data from the Census Bureau showed that overall retail sales were up 0.6% month over month, reversing a 1.1% decline that had been seen in ...