Grocery Shopping

Walmart’s affordability push is showing up in what shoppers are buying, with transactions and unit volumes rising as the retailer cut prices on everything from ground beef and groceries to ...

Tesco has spent three decades learning what more than 24 million U.K. households buy through its Clubcard loyalty program. Now the grocer is testing what happens when artificial intelligence stops ...

Grocery retailer Albertsons Companies found that the customers who begin using its artificial intelligence-powered online shopping experience make larger purchases almost immediately, Jill Pavlovich, senior vice president of digital shopping ...

Amazon’s latest Alexa demonstration looked almost trivial: photograph a refrigerator, ask what groceries are missing, and let artificial intelligence assemble the shopping list. But for Walmart, it represents a considerably bigger ...

Consumers are getting some inflation relief, at least in terms of the slowdown in price increases. They’re just not necessarily getting it on the bills that determine how much money ...

A grocery retailer can collect an extra dollar by marking up an online order, or it can give up that dollar and try to win more of the household’s grocery ...

Affordability is one of the biggest opportunities to accelerate online grocery adoption, Instacart CEO and Chairperson Chris Rogers said in prepared remarks for a Thursday (Aug. 6) earnings call. A growing number of retailers are meeting the ...

Grocery conglomerate Albertsons says customers at its Safeway stores can now shop using OpenAI’s ChatGPT. The company on Wednesday (Aug. 5) introduced a new Safeway plugin that lets shoppers find products, evaluate options within the artificial intelligence ...

Concerns about the price of food and groceries contributed to a decline in consumer confidence in July, according to The Conference Board. The organization’s Consumer Confidence Index decreased by 1.4 points to 90.8 ...

A good offer can lose its value when the shopper never sees it. That problem gets expensive fast when the missed moment happens at checkout. “The Smart Basket Opportunity: How Merchants ...

Surveillance pricing is now banned in New Jersey, and new electronic shelf labels are under a one-year moratorium. New Jersey Gov. Mikie Sherrill signed the Fair Price Protection Act into law, saying it will ...

Grocery chain Albertsons is predicting slightly weaker sales amid more cautious lower-income consumer spending. The company on Thursday (July 23) released earnings showing the company lowering its guidance for the fiscal year, projecting ...

Watch more: How Stores Became the New Front Door for Everyday Money Movement Retailers measured success by the products that left the store — a tally that’s as old as commerce. ...

Instacart has acquired computer vision company Arpalus and will use that firm’s shelf intelligence technology to improve the inventory accuracy of its own grocery platforms. Arpalus’ technology is purpose-built for grocery retail and will improve the ...

Retailers have always known what customers bought. They have rarely known what customers almost bought. Customers pick up an item and put it back, compare products and reject one, or walk ...

Watch more: The Digital Shift With Forage’s Ofek Lavian Today, 1 in 8 Americans receive Supplemental Nutrition Assistance Program (SNAP) benefits. Roughly 1 in 2 will qualify at some point in ...

Retailers have treated self-checkout as an operational decision shaped by labor costs, consumer preferences and technology. Rhode Island may be setting a precedent and changing those calculations by making parts ...

Every July, America gathers around the grill, gazes at the sky and asks the same timeless question. Can liberty be itemized? The answer, increasingly, is yes. It comes with hot dogs, surge-priced ...

A bill banning surveillance pricing has been passed by both houses of the New Jersey legislature and sent to the governor’s desk. The “Fair Price Protection Act” was passed Tuesday (June ...

Kroger is set to acquire Pennsylvania-based grocery chain Giant Eagle for $1.65 billion. The deal, announced Wednesday (July 1), expands Kroger’s footprint in the western part of Giant Eagle’s home state as well as in Indiana, ...

Albertsons has launched a new integration with commerce intelligence platform Criteo. The partnership, announced Thursday (June 25) by the grocery giant’s retail media arm Albertsons Media Collective, is designed to bring ...

Pizza has entered its “It’s not you, it’s me” era, which is ridiculous because it is absolutely us. We, the people, have apparently been ordering fewer pies and treating mozzarella like ...

Instacart has begun rolling out an artificial intelligence (AI) assistant that puts together a grocery cart based on a conversation, the user’s selection of suggested prompts, or an uploaded photo ...

Kroger’s revenues ticked up slightly last quarter as its shoppers felt increased financial strain. “The customer is under pressure,” Greg Foran, chief executive of America’s largest traditional supermarket chain, said Thursday (June ...

German grocer Aldi is launching a major expansion in the United States amid rising food prices, the Financial Times reported Thursday (June 18). The company is launching a $9 billion U.S. ...

The cutback economy is proving less about consumer retreat than consumer prioritization. PYMNTS Intelligence’s latest Generational Pulse Report found that while 66% of consumers in the United States facing cost-of-living pressures ...

DoorDash launched “Ask DoorDash” on Thursday (June 11), a new conversational search interface aimed at reducing the friction of finding meals and groceries. Instead of traditional keyword searches, users can now ...

As shoppers put more of their budgets toward essentials, Amazon and Walmart are starting to play more distinct roles in American retail. That is the broader takeaway from “Consumer Wallet Reset: How ...

Gopuff has added an artificial intelligence (AI)-powered “personal shopping genius” called Go to its instant commerce app. Developed in collaboration with SpaceX-owned xAI, Go combines xAI’s frontier models, Gopuff’s 13 years of instant ...

Gas hit $4.56 a gallon heading into Memorial Day weekend. That was up more than $1.50 from where it was before the Iran war in late February. No surprise then that ...

Inflation in the United States hit 3.8% in April, its highest in nearly three years. The Iran war sent energy costs soaring 18% year over year. Gasoline has jumped more than ...

Consumers under pressure are not retreating from checkout so much as rewriting the rules of how they get there. That is one of the broader signals in “The New Checkout: Crimped ...

Kroger is reportedly considering steep price cuts to take on other grocery giants. Greg Foran, the former Walmart executive who joined the supermarket chain as CEO earlier this year, said in a Bloomberg News interview published ...

A number of states have moved to ban so-called “surveillance pricing” amid pushback from consumers and advocacy groups. That’s according to a report Thursday (May 14) by Money, which notes this pricing practice ...

Albertsons wants to know whether a grape is bad before it ever reaches a store shelf. To find out, the grocer built an artificial intelligence tool that uses computer vision and ...

Instacart has introduced what it calls two major updates to its fulfillment platform. “As grocery retailers scale their ecommerce and fulfillment operations, many are still managing picking, delivery, and labor across disconnected ...

Inflation accelerated again in April, intensifying pressure on consumers who were already struggling to keep pace with rising costs for food, housing and healthcare. The latest Consumer Price Index report from ...

A decade of grocery data sits under Instacart’s platform, and the company is now turning it into an artificial intelligence system that plans meals, builds your basket and predicts what ...

Amazon has kept its Rufus AI shopping assistant largely separate from its main search bar since the tool’s 2024 launch. The company is now leaving the door open to changing ...

Amazon has begun offering same-day delivery of perishable groceries to its business customers. The new service, long available for consumer customers, is being rolled out in 2,300 communities around the U.S. in ...