Grocery Shopping

The everything consumer requires an everything retailer, and that’s the pole position that retail giants Amazon and Walmart have been battling for over the past two decades. The rivalry between Amazon ...

Walmart is expanding its artificial intelligence (AI) offerings by introducing a new shopping assistant. Customers can now access the generative AI-powered “Sparky” on the Walmart app, the retail giant said in ...

Grocery giant Lidl France, in collaboration with creative agency Marcel Worldwide, turned to generative artificial intelligence (GenAI) to power a viral marketing campaign. They deployed a GenAI app called “Lidlize” that ...

Apple’s App Store in the United States facilitated $406 billion in developer billings and sales last year. The findings are the results of a study by Professor Andrey Fradkin from Boston ...

Walmart and Amazon are in a convergence war. What’s at stake is not just winning retail dollars but owning the infrastructure of daily living: shopping, healthcare, media and cloud services. Once ...

While inflation and prices remain Americans’ top financial concerns, a smaller percentage of U.S. adults said changes in prices made their finances worse in 2024, the Federal Reserve Board said ...

Instacart promoted its chief business officer to the company’s top leadership role. Chris Rogers will become CEO of the grocery delivery platform Aug. 15, according to a Wednesday (May 28) press ...

In an era where retailers fiercely compete for consumer loyalty, a notable phenomenon is reshaping the landscape: the rise of the dual subscriber, holding memberships to both Amazon Prime and ...

FreshDirect, which has been an online grocer since 2002, is set to open its first physical retail location. The company’s FreshDirect on Main will be a pop-up store on Main Street ...

Consumers are tightening their grips on their wallets — digital ones and the ones kept in pockets and purses — and yet eCommerce sales still are showing momentum, though the ...

Artificial intelligence (AI) commerce startup New Generation — or New Gen — said Tuesday (May 20) that it has raised $4.5 million in seed funding to help brands adapt to ...

Uber reportedly plans to launch a B2B logistics service in India. The company will do so “soon” in partnership with an Indian government-backed nonprofit, the Open Network for Digital Commerce (ONDC), ...

Consumer spending, the key engine of the economy in the United States, is in danger of stalling. The U.S. Census Bureau released retail data Thursday (May 15) showing that sales growth ...

Uber has rolled out a series of products designed to help customers save money. “We’re hearing it more and more these days — life just feels like a lot. Too complicated. Too ...

The headline number from the Consumer Price Index released Tuesday (May 13) by the Bureau of Labor Statistics indicated that inflation grew at its slowest pace in more than four ...

Inflation is changing the ways in which we eat, whether buying food at the grocery store or dining out. The PYMNTS Intelligence Paycheck-to-Paycheck report titled “Navigating the Shifting Sands of Consumer ...

Instacart is reportedly rolling out an app targeting Generation Z consumers, centered around group orders of drinks and party snacks. This app, Fizz, lets multiple users contribute to a single order, ...

Grocery technology company Instacart acquired Wynshop, a provider of eCommerce solutions for grocers and retailers. The acquisition will strengthen Instacart’s enterprise solutions and build upon its retailer relationships, the company said ...

The consumer retail landscape is usually painted in broad strokes of green and blue: Walmart for weekly groceries, beverages and basic household items, Amazon for everything from clothing and housewares ...

Grocery giant Albertsons says inflationary pressures continue to push its shoppers to seek value. The company on Tuesday (April 15) released earnings showing 24% upticks in digital sales for the quarter ...

United States consumers’ expectations for inflation over the next 12 months hit the highest level since we emerged from the pandemic. The priciest hikes will make the key essentials of life, ...

Uber Advertising launched a partnership with Instacart’s Carrot Ads. Via the collaboration, Uber will use Carrot Ads in the United States to extend the reach of Uber Eats’ Sponsored Items formats ...

The March Consumer Price Index may wind up being a snapshot for wistful consumers — a look back at what was, before tariffs took root and roiled global trade, and ...

Covet that designer dress at Bergdorf Goodman, but can’t pay for it because you’ve maxed out your credit cards? Increasingly, there’s another way. A recent deep dive by PYMNTS Intelligence into ...

Instacart has debuted a tool to help distributors close gaps in their supply chains. Will Call Delivery, announced Wednesday (April 2), is designed to make sure distributors can meet same-day “fill-in” ...

Instacart unveiled three new features that it said will increase the chances its customers will get the items they order. In the future, these features will also help Instacart’s partner retailers ...

A comprehensive study of U.S. grocery and non-grocery retailers with annual revenues exceeding $500 million has laid bare the critical link between data readiness and financial performance. And it found ...

GrubMarket has raised $50 million in a Series G funding round to accelerate the growth of its business and its artificial intelligence (AI) software and extend the reach of its B2B ...

Instacart has added new artificial intelligence (AI)-powered tools that deliver more personalized grocery shopping recommendations based on the customer’s habits, health goals and dietary preferences. With these new features, the grocery ...

Produce suppliers and grocery stores have reportedly been busy adapting to the on-again, off-again tariffs imposed on Mexico and Canada. The changing policies have created challenges for companies that deal with ...

The home furnishings market is witnessing a shift, with Amazon gaining ground while Walmart struggles to maintain its share. The PYMNTS Intelligence report “Walmart or Amazon: Where Do Consumers Spend ‘Fun’ ...

As the Trump administration rolls out — and rescinds — tariffs on Canada and Mexico, investors were anxious to learn how the policy would impact Costco. The company’s reliance on membership ...

Kroger saw growth in digital sales, employees’ use of artificial intelligence (AI) tools and the benefits of personalization during its fourth quarter, which ended Feb. 1, executives said Thursday (March ...

In 2024, the grocery industry saw a dramatic shift as private-label brands — store brands not affiliated with national manufacturers — experienced explosive growth, surpassing national brands in both sales ...

Grocery giant Kroger said Monday (March 3) that Chairman and CEO Rodney McMullen resigned from the company after a board investigation of his personal conduct. The company did not specify the personal conduct but said ...

Walmart CEO Doug McMillon reportedly said Thursday (Feb. 27) that the retailer is seeing signs of stress among consumers due to food prices remaining high. Speaking at the Economic Club of Chicago, ...

Instacart has solidified its leadership in the grocery industry by driving digital transformation and integrating online and in-store shopping experiences to meet changing consumer needs, according to CEO Fidji Simo. ...

Walmart and Amazon are doubling down on AI investments to drive efficiency, enhance customer experiences and fuel business growth, with both companies making significant strides in expanding their AI capabilities ...

A store announcement blares over the PA system: Cleanup on Aisle 3! Off goes a floor associate, and the situation is quickly handled thanks to a seamless flow of relevant ...

Kroger said Wednesday (Feb. 12) that PepsiCo veteran David Kennerley will join the company as senior vice president on March 10 and take on the additional role of chief financial ...