Cover for the August 2026 PYMNTS Intelligence and Visa Acceptance Solutions 2026 Global Digital Shopping Index: Brazil Edition. PYMNTS Intelligence reports on digital shopping trends in Brazil, where consumers seamlessly blend online and in-store experiences.

70% of Brazilians Expect to Shop With AI Agents by 2028

Global Digital Shopping Index: Brazil Playbook – The New Brazilian Shopper

PYMNTS Intelligence surveyed 2,273 Brazilian consumers to see how AI is changing online shopping. The fastest-moving shoppers are buying more often and setting new rules for merchants. Many businesses aren’t ready for what comes next. Download this collaboration with Visa Acceptance Solutions for the details.

Inside the August Playbook

  • AI is changing product discovery. Fifty-three percent of Brazilian shoppers used AI during their most recent online purchase.
  • Payment choice can decide where consumers shop. Sixty-five percent of Brazilian consumers say acceptance of their preferred payment method influences their choice of merchant.
  • Consumers will give AI some control, with limits. Seventy percent expect to use an AI shopping agent within two years.

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    Global Digital Shopping Index