Cover for the April 2023 PYMNTS and Cybersource "2023 Global Digital Shopping Index: United Kingdom Edition"

2023 Global Digital Shopping Index: United Kingdom Edition

Women and Millennials Lead UK’s Digital Shopping Transformation

Consumers in the U.K. are among the world’s most tech-savvy, with women and millennials living there the most enthusiastic users of digital, regardless of whether they shop and pay in the store, online or in an app, we report in “The 2023 Global Digital Shopping Index: U.K. Edition,” a Cybersource collaboration.

Inside the April Index

  • 86%: Share of U.K. eCommerce shoppers who had their most recent purchases delivered
  • 28%: Portion of U.K. consumers who shopped and paid for their most recent purchase entirely via mobile
  • 50%: How much likelier merchants are to offer free shipping than shoppers are to realize free shipping is available

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    Global Digital Shopping Index