Chat Bot news and trends

Drumbeat of GPT Announcements Seek to Transform Commerce and Payments  
artificial intelligence // April 21, 2023

Not all that long ago, “generative” and “AI” were words unlikely to find their way into your everyday conversations. But this is 2023. To that end, the drumbeat of GPT announcements — promising to use conversational AI to transform commerce and payments — has been...

Virtual Assistants Join The Corporate Finance Team
B2B Payments // September 25, 2019

Artificial intelligence adoption continues to grow in the corporate world, and as businesses look to broaden margins, save money and drive strategic operations, the finance department is a prime target for AI-powered solutions. Increasingly, as consumers become more comfortable interacting and conversing with virtual bots...

US Bank, Chrome River Develop T&E Mobile App
B2B Payments // May 10, 2019

U.S. Bank and corporate travel and expense management solution provider Chrome River announced a collaboration Thursday (May 9) that addresses the friction in reporting travel expenses for infrequent business travelers. The companies revealed their U.S. Bank Expense Wizard, a mobile app that integrates virtual payment...

Google Buys Customer Service Automation Startup
Google // October 03, 2018

Google has acquired customer service automation startup Onward for an undisclosed sum. According to reports, Onward Co-founders Rémi Cossart and Pramod Thammaiah, as well as CTO Aaron Podolny, will be joining Google as part of the deal. “With Google, we’ll be able to expand the...

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Google Buys Customer Service Automation Startup

October 03, 2018
Google has acquired customer service automation startup Onward for an undisclosed sum. According to reports, Onward Co-founders Rémi Cossart and Pramod Thammaiah, as well as CTO Aaron Podolny, will be joining Google as part of the deal. “With Google, we’ll be able to expand the reach of the technologies that power Onward,” the company wrote […]